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Welcome to CommonSpirit Careers

The power of humankindness works here

Patient Access Rep Clinic

  • VMFH Division Support Services
  • Tacoma, Washington, Remote
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About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $23.90 - $34.79 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID
2026-504778
Employment Type
PRN
Department
Pre Surgery
Hours/Pay Period
0
Weekly Schedule
Monday - Friday (8:00am - 5:00pm)
Shift
Day
Remote
Yes
Category
Billing and Scheduling
Job Summary and Responsibilities

As our Patient Access Representative, you will facilitate a positive patient experience through friendly coordination and advocacy in reception, registration, and other interactions during a patient's visit, including identity verification, collecting patient demographics, financial counseling, and coordinating surgical check-in and bed assignment processes.

Every day you will serve as the central administrative and communication hub for the pre-anesthesia testing clinic, maintaining records, checking charts for completeness, obtaining requested documents, processing and transferring physician and healthcare team orders, and answering and directing incoming calls, all while anticipating and responding to the non-clinical needs of patients and their families.

To be successful in your role, you will need strong organizational skills, attention to detail, and warm, patient-centered communication to keep the clinic running efficiently while making every patient feel supported and cared for.

  • Collects, enters and completes corrections of required data into the legacy EHR system with emphasis on accuracy of demographic and surgical procedure information in order to ensure appropriate services for inpatients and outpatients at the time of service or during pre-registration/pre-admission.
  • Monitors the needs of the patient following examinations, treatments and procedures, and assists patients within the scope of position duties.
  • Follow up on physician orders and document actions taken in the medical record.
  • Participates in administrative tasks that drive quality and core metrics. Activities may include but are not limited to chart audits, auditing for clinical compliance or program compliance.
  • May provide additional clerical support as needed by clinical areas.
  • Helps to update perioperative departments, physician offices and clinical areas of changes in pre anesthesia testing clinic requirements, processes or programs.
Job Requirements

Must reside in the state of Washington

Required

  • High School Graduate,
  • 1 year experience in a front office healthcare setting, to include telephone communication with patients and physician offices, experience with scheduling software, EHR, upon hire or
  • High School GED, upon hire and

Preferred

  • Prior hospital experience in a perioperative unit or pre-surgical setting, upon hire
  • Certified Nursing Assistant: WA, upon hire or
  • Medical Assistant Registration: WA, upon hire
Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.

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