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What is CommonSpirit Health’s Virtual Command Center Model and why is it important to our patients?

Think of our Command Centers as virtual hospitals. We’re in the background continuously assessing, reviewing and providing interventions to patients at all hours of the day across the nation. Our Command Center team members help provide assistance to new and established patients in our network.

What does CommonSpirit Health’s Virtual Command Center Model look like?

Where does the CommonSpirit Health Virtual Command Center Model exist today?

  • Phoenix, Arizona #virtualhospitalinphx
  • Sacramento, California 

What locations are coming soon?


What career opportunities exist in the Virtual Command Center? 

  • Connection Specialist
    • As our Connection Specialist at CommonSpirit Health, you will help people in need across the United States in a 24/7 virtual call center environment.  Every day you will be the initial point of contact between our patients, family members, and others and our healthcare professionals at 140+ hospitals across 21 states.  

  • Virtual Patient Companion
    • As our Patient Companion at CommonSpirit Health, you will be part of our highly specialized team of patient caregivers. You will continually monitor patients that have been identified as being high risk of falling, elopement, illicit drug/alcohol use, disoriented/demented, pulling out lines/tubes, and other areas of potential concern that could jeopardize their safety or ability to heal at 140+ hospitals across 21 states.  

  • Cardiac Monitoring Technician
    • As our Virtual Cardiac Monitoring Tech, you will perform remote cardio-pulmonary rhythm surveillance for up to 60 patients at multiple locations nationwide.  Using advanced IT technologies, you will accurately recognize cardiac rhythms and notify on-site patient care team of any changes in cardiac rhythm, arrhythmias, or oxygen saturation. 

  • RN Care Continuum
    • As our Virtual Care Continuum RN, you will take your seasoned nursing skills to the next level by providing real-time virtual inter-collaborative nursing assistance to on-site patient care teams at our 140+ facilities across 21 states.

Meet the Leaders

Linda Goodwin

System Senior Vice President, Nursing Transformation, Virtual Care Innovation, and Nursing Informatics



Diane Murphy

System Director Virtually Integrated Care Transformation Team


Mia Kaufman

System Director Virtually Integrated Care Transformation Team

Keeley Harmon

System Director Education and Practice Virtually Integrated Care Transformation Team

Michelle Cowart

Divisional Director Virtually Integrated Care Transformation Team

Jordan Tremper

Divisional Director Virtually Integrated Care Transformation Team

Shawna Gunn

Shawna Gunn, System Manager Virtually Integrated Care Transformation Team

Missie Altree

Senior Project Manager, Virtually Integrated Care Transformation Team

Ashely Bazin

Senior Project Manager, VIrtually Integrated Care Transformation Team



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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.