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Case Management Coordinator

  • Methodist Hospital Sacramento
  • Sacramento, California
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About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $25.30 - $35.74 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID
2026-507883
Employment Type
Full Time
Department
Care Coordination
Hours/Pay Period
80
Weekly Schedule
Sunday-Saturday 0800-1700
Shift
Day
Remote
No
Category
Case Management and Social Work
Job Summary and Responsibilities

As a Case Management Professional, you will be a pivotal coordinator and advocate, guiding patients through complex healthcare journeys to optimize outcomes and well-being.

Every day, you will assess patient needs, develop individualized care plans, facilitate seamless transitions, and coordinate resources. You'll educate patients and collaborate with multidisciplinary teams to ensure continuity of care and prevent readmissions.

To be successful in this role, you will possess exceptional assessment and coordination skills, strong communication, and a deep understanding of healthcare systems, with an empathetic approach to patient advocacy.

  • Implements the discharge plan of care developed by the nurse Case Manager. Works independently, interviews patient/responsible party to determine preference and provide information on financial responsibilities to support the client's care. Works with facilities and vendors to obtain services / placement acceptance. Provides benefits and patient preferences with the patient/family care team, insurance companies and community based support services according to the discharge plan. Sends effective linkages with community resources and alternate services for clients with limited benefits or personal resources. Sends all the necessary referrals and authorizations as identified by federal, state and local insurance regulatory agencies. Facilitates the referral and transfer of a patient to an appropriate lower level of care such as Skilled Nursing or home with Home Health and obtains an attending physician to cover as needed.
  • Monitors the plan of care and coordinates the delivery of services. Identifies potential problems and brings them to the attention of the Case Manager to prevent and/ or resolves variances to the case management plan. Communicates with Case Manager, client/family and/or payer to resolve conflicts regarding the treatment plan. Communicates with Case Manager to expedite timely resolution of situations such as client concerns or need for referrals to expedite the discharge plan. Issues denials to client / responsible party following regulatory guidelines and facility protocols. Informs client / responsible party of right of appeal and the appeal process. Reviews and processes appeals and denials.
  • Documents information clearly and accurately to promote communication with patients, caregivers, vendors, and customers. Maintains accurate, current, legible client records, according to department and entity standards. Identifies and refers quality and risk management concerns to appropriate level of case management staff for corrective action plans and trending. Complies with confidentiality policies, HIPAA regulations, and department standards when transmitting patient information to Dignity Health affiliate agencies or other vendors as needed for patient placement and referral. Provides clerical support as needed including copying, faxing, and data entry. Completes forms required for department reporting and analysis.
  • Actively participates as Case Management team member to achieve department goals and objectives. Attends regularly and actively participates in daily team huddles and Case Management department meetings. Positively contributes to team decision making process in planning daily priorities, resolving barriers to discharge plans and seeking creative solutions to resolve conflicts. Collaborates with team members on interdependent tasks. Demonstrates both initiative and flexibility working with Physicians, Case Managers, Assistants and other staff. Cross trains and provides coverage to other department functions such as Assistant, Representative or Clerk as needed to meet operational needs. Actively shares knowledge and information with team members.
Job Requirements

Required

  • Direct patient care or health education inan inpatient, skilled nursing, home health,rehab, or related setting, upon hire or
  • Hospital experience, upon hire or
  • None, upon hire

Preferred

  • Associate Of Arts in Business/Health-Relatedfield or equivalent experience in a healthcare setting, upon hire
Where You'll Work

Founded in 1973, Dignity Health - Methodist Hospital is a 158-bed, acute care, nonprofit hospital located in Sacramento, California. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, cancer care, women’s health, and neurology. Additionally, Methodist Hospital of Sacramento has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California 

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.

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