Physician Enterprise Market Liaison

St Luke's Health - Memorial - Lufkin
Lufkin, Texas

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About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $27.97 - $41.60 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID: 2026-463498
Employment Type: Full Time
Department: Physician Enterprise
Hours/Pay Period: 80
Weekly Schedule: Mon-Frid
Shift: Day
Remote: No
Category: Marketing and Communications

Job Summary and Responsibilities

The Physician Enterprise (PE) Market Liaison is a highly visible, market-facing role critical to the strategic growth and operational excellence of our South Region. As an integral extension of a robust centralized recruitment team (comprising Recruiters, Visit/Travel Coordinators, and Onboarding Specialists), this position provides dedicated, high-touch, on-site support for physician recruitment, engagement, and retention efforts for assigned pilot markets.

The Liaison's primary focus is on enhancing the candidate experience, streamlining local logistical coordination, accelerating time-to-fill for critical physician vacancies, and fostering long-term relationships through proactive engagement initiatives. This role directly mitigates the significant financial impact of physician vacancies and reduces the unassigned opportunity cost currently borne by senior clinical and operational leadership.

Manage reporting responsibilities on a weekly and monthly basis, collaborating with other departments to obtain necessary information and produce accurate reports for the department.
Use analytical skills to ensure quality and accuracy of all reports.
In collaboration with the centralized Recruitment Coordination team, manage and execute complex on-site logistics for physician candidate visits, ensuring meticulous planning and seamless execution of schedules, facility access, and local experiences.
Serve as the primary on-site host and dedicated point of contact for physician candidates during all stages of their market visits, including interviews, facility tours, and community introductions.
Serve as a liaison between provider recruitment and local market to provide a white-glove experience for visiting physicians
Use Applicant Tracking System (ATS) to maintain current record keeping of open positions, interviews scheduled, offers made or not made, offers accepted or not accepted, reasons for offers to be declined, etc.
I. Candidate Experience

Visit Logistics & Coordination:
In collaboration with the centralized Recruitment Coordination team, manage and execute complex on-site logistics for physician candidate visits, ensuring meticulous planning and seamless execution of schedules, facility access, and local experiences.
Serve as the primary on-site host and dedicated point of contact for physician candidates during all stages of their market visits, including interviews, facility tours, and community introductions.
Ensure a consistent, high-touch, and personalized candidate experience, addressing questions, anticipating needs, and proactively resolving local issues during visits.
Market Ambassadorship & Liaison:
Act as a consistent brand ambassador, showcasing the unique advantages of our communities and clinical practices within the South Region.
Serve as a vital liaison between provider recruitment and the local market, relaying local needs, insights, and feedback to the central recruitment team to optimize recruitment strategies.
Facilitate efficient post-visit communication and localized feedback loops between candidates, the central recruitment team, and clinical leadership.
Talent Pipeline Development:
In collaboration with the GME/Post-Graduate Liaison team and the South Recruitment team, partner with local residency and fellowship programs to cultivate relationships, support educational initiatives, and identify emerging talent pipelines.
Research, recommend, and build a calendar for annual attendance at provider career fairs and conferences.
Exhibit at National, State, and Local provider job fairs and conferences, as appropriate.
Participate in regional and/or national physician recruitment associations.
II. Onboarding & Integration

Credentialing & Privileging Facilitation:
Act as a central liaison between new hires, credentialing, privileging departments, the recruitment team, and other relevant stakeholders to ensure a smooth, timely transition.
Track and communicate credentialing and privileging progress to new hires and relevant internal stakeholders.
Assist new hires with initial paperwork and provide guidance on internal systems and processes related to credentialing.
Day-One Readiness & Orientation:
Coordinate and schedule orientation sessions, both individual and group, ensuring all required components are covered for a comprehensive introduction.
Shepherd the onboarding process to ensure that necessary equipment (laptops, phones), system accesses, and office spaces are prepared and ready on day one for new hires.
Organize and coordinate "meet and greet" sessions with key leaders and team members to foster early connections.
Seamless Transition & Support:
Liaise with the central Onboarding team and local leadership to support the seamless transition and integration of new physicians and Advanced Practice Providers (APPs) into the organization and community.
Assist with the coordination and execution of local components of new provider orientation, ensuring a welcoming and supportive start.
Provide resources and information regarding housing, schools, and community amenities to new hires and their families.
Support the creation and distribution of welcome kits and onboarding materials.
Conduct initial check-ins with new providers to address immediate needs and concerns, and offer ongoing support.
Marketing & Community Collaboration:
Coordinate with our sales and marketing teams to ensure appropriate ride-alongs and tailored marketing plans are in place for new providers, aiding in their practice development.

III. Physician & Provider Engagement & Retention

Well-being & Recognition:
Assist in coordinating physician and APP well-being initiatives and recognition programs.
Help organize market-specific provider engagement events and activities, working with the market Wellness Ambassador/Wellbeing Medical Director.
Feedback & Communication:
Support communication efforts to keep providers informed about organizational news, initiatives, and resources.
Gather feedback from providers regarding their experience and identify areas for improvement.
Conduct retention interviews with all new physicians and APPs after 90 days, escalating concerns appropriately with business partners.
Conduct retention interviews with all physicians and APPs on an ad hoc basis as needed.
IV. Operations & Reporting

Market Intelligence:
Develop a deep understanding of the local healthcare market, community resources, and cultural nuances within pilot markets (e.g., Kentucky, North Georgia/Chattanooga, Lufkin/Livingston).
Participate in relevant national and community events or networking opportunities to represent the organization and build local partnerships.
Reporting & Analytics:
Manage reporting responsibilities on a weekly and monthly basis, collaborating with other departments to obtain necessary information and produce accurate reports for the department.
Use analytical skills to ensure quality and accuracy of all reports.
Administrative Support:
Provide general administrative support including filing, copying, phone coverage, and report generation as requested.
Maintain strict confidentiality in all aspects of the job.

Job Requirements

Education and Experience

High School Graduateor equivalent upon hire and One to two years of previous experience in recruitment in a coordinator or junior recruiter capacity Required and Strong proficiency in reporting, google workspace. Required and Bachelors Other Or some college course work upon hire or experience can be substituted for education.

Minimum of 3-5 years of experience in executive support, public relations, hospitality, community relations, or a healthcare operations role with significant external stakeholder engagement. Preferred

Demonstrated experience in managing complex logistical arrangements and coordinating high-stakes meetings or events, particularly within the healthcare sector. Preferred

Previous experience partnering with academic institutions or residency programs is a plus. Preferred

Experience working within a large healthcare system or physician group practice is highly desirable. Preferred

Where You'll Work

St. Luke’s Health-Memorial paves the way for quality, innovative health care in East Texas and provides more than a quarter of a million patient services each year. With hospitals in Lufkin, Livingston, and San Augustine, St. Luke’s Health-Memorial provides millions of dollars in charity care and community support each year.

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.

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