Skip to main content
Talent Network
Team Members
Saved Jobs
CommonSpirit Logo
Chi Logo
Dignity Health Logo
Virginia Mason Logo
Welcome to CommonSpirit Careers

The power of humankindness works here

Enrollment Technician

  • Dignity Health Management Services
  • Bakersfield, California, Remote
Apply

About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $24.00 - $31.52 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID
2026-461936
Employment Type
Full Time
Department
Decision Support / Financial Plan
Hours/Pay Period
80
Weekly Schedule
Monday - Friday (8:00am - 5:00pm PST)
Shift
Day
Remote
Yes
Category
Managed Care

Job Summary and Responsibilities

***This position may be filled as a Level I or Level II, dependent upon the final candidate's experience.

As the Enrollment Technician, you will coordinate and oversee the membership enrollment process for various health plans. This role involves reconciliation of membership data against capitation payments received from delegated health plans, assisting with enrollment issues, and supporting department goals through leadership in data integrity and workflow optimization.

Every day you will expertly assist health plans and employer groups, verify documentation, clarify program requirements, and meticulously process applications, ensuring accuracy and compliance with all established guidelines.

To be successful, you will demonstrate outstanding communication skills, strong attention to detail, and the ability to manage multiple priorities.

  • Oversees the processing of enrollment and eligibility files for all lines of business, ensuring high-quality standards are maintained.
  • Reconciliation of membership data against capitation payments from delegated lines of business, identifying discrepancies and implementing corrective actions.
  • Acts as a primary point of contact with health plans and employer groups to resolve questions on member enrollment, including escalated issues.
  • Verifies and validates data sets, such as Primary Care Physicians, effective dates, member coverage, and plan benefits, providing support to junior team members. Maintains, processes, and audits eligibility files within the database to ensure the highest levels of data integrity and accuracy.
  • Supports Configuration partners (Contracting and Benefits) to streamline processes and enhance departmental efficiencies
  • Develops and maintains process documentation and training materials, assisting in training new staff and mentoring junior colleagues (as a Level II).

***This position is work from home within California.


Job Requirements

Minimum Qualifications:


- 3-5+ years of experience in an administrative role with related experience (e.g., office administration support, insurance services, customer service, etc.).
- Demonstrated experience in handling complex enrollment and eligibility processes (as a Level II).
- High School diploma or GED (for Level I) or Associates Degree in a relevant field (e.g., healthcare management, business administration) or 3 years of related job or industry experience in lieu of degree (for Level II).

Preferred Qualifications:


- 3-5+ years of experience in the Managed Care/Healthcare Industry preferred.

- Experience with HMO health plans preferred.

- Experience navigating health plan portals preferred.

- Experience with EZCap preferred.

- Experience with Google Workspace a plus.
- Experience with process improvement methodologies (e.g., Lean, Six Sigma) preferred.
- Bachelors Degree in Business Administration or a related field preferred.
- Certification in Healthcare Administration or Managed Care preferred.
- Advanced Excel skills, including pivot tables, VLOOKUP, and data analysis functions.

Where You'll Work

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.

Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

One Community. One Mission. One California 

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Apply

Map this location

Look for gyms, restaurants, doctors and schools in the area.

Map this location

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.

You have not viewed any jobs yet.

You have not saved any jobs yet.

Related Content