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Welcome to CommonSpirit Careers

The power of humankindness works here

Supervisor Continuing Care

  • Dignity Health Management Services
  • Bakersfield, California, Remote
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About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $47.41 - $70.52 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID
2026-458997
Employment Type
Full Time
Department
Care Coordination
Hours/Pay Period
80
Weekly Schedule
Mon-Fri, 8:00 am -5:00 pm PST
Shift
Day
Remote
Yes
Category
Case Management and Social Work

Job Summary and Responsibilities

As the Supervisor, Continuing Care, you will manage daily operations for the assigned department(s), focusing on clinical resource management, transitions of care across the continuum, patient advocacy, best practice in medical and social necessity determination. They are responsible for ensuring efficient, compliant, and quality patient services. Key duties include assigning tasks, resolving minor disputes, optimizing staff productivity and collaboration, and program development and alignment for the Enhanced Care Management (ECM) program across the state of California.

This role involves supporting and coaching staff, contributing to staff evaluations, conducting audits, and leading performance improvement activities. The Supervisor collaborates with Continuing Care leadership, ensures adherence to organizational objectives, and complies with federal, state, and accrediting body regulations. They also facilitate communication with colleagues and customers, manage staff performance, provide training, and assist with hiring and onboarding.

The Supervisor plays a crucial role in streamlining patient transitions, managing high-risk patients, and preparing the department for accreditation surveys. They are expected to identify areas for improvement and implement operational changes while upholding the organization's mission and values.

***This position is remote (with a preference for residents of California or Arizona), with an expectation of 25% travel throughout California.  


Job Requirements

Minimum Qualifications:


- 3+ years in a care coordination, case management, quality or other outpatient clinical / operations experience
- Bachelors degree or equivalent experience.
- Ability to manage and work closely with interdisciplinary partners in the management of identified patient populations. Demonstrated ability to oversee a mix of clinical, operational, and business activities related to the team(s).
- Ability to implement specific program goals including high priority project redesign efforts required to improve performance.
- Ability to work in partnership with all applicable internal and external customers who are focused on services to our patients in order to ensure that patients' care along the continuum is seamless. Ability to assess, and report patient status on a periodic basis to all team stakeholders.
- Excellent computer skills and ability to learn new systems.
- Strong organizational (time management) and interpersonal skills.
- Ability to communicate effectively using written and verbal skills.
- Knowledge of information technology to evaluate care effectiveness (care process, outcomes and cost). Knowledge of the content, intent and application of federal and state standards and regulatory requirements as well as accreditation requirements pertaining to matters within designated scope of responsibility.
- Ability to work autonomously within a matrix environment without direct supervision or support. Ability to handle multiple priorities with strong attention to detail.
- Demonstrated ability to set goals either for themselves or others.

Preferred Qualifications:


- Knowledge of/experience with CA Medi-Cal program strong preferred.

- Previous experience with Enhanced Care Management (ECM) program preferred.

- Previous project management experience preferred.

Where You'll Work

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.


Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

One Community. One Mission. One California 

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.

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