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Program Manager HEDIS Quality Improvement

  • Dignity Health Management Services
  • Bakersfield, California, Remote
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About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $37.40 - $55.63 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID
2026-455912
Employment Type
Full Time
Department
Quality Management
Hours/Pay Period
80
Weekly Schedule
Mon-Fri; PST business hours
Shift
Day
Remote
Yes
Category
Risk and Compliance

Job Summary and Responsibilities

As our Program Manager, you will lead the project development life cycles for key strategic ambulatory/population health quality initiatives, bridging strategy with execution under the direction of assigned senior leader(s).

Every day, you will work closely with leadership, serving as a Business Sponsor for projects. You'll partner with administration on strategy development and annual planning, focusing on growing program offerings and achieving competitive advantage within our service lines. Your role involves driving tactical plans, managing projects to completion, and providing timely information through opportunity identification and in-depth analyses. You'll integrate tasks across functional areas, define clear requirements, manage timelines, assemble stakeholders, assign responsibilities, and report/present to PMO, project teams, and senior leadership.

To be successful in this role, you will possess exceptional project and program management skills, a strategic mindset, and a proven ability to drive complex initiatives from conception to completion. Your capacity to collaborate effectively, provide insightful analysis, and ensure timely, successful project delivery will be critical to achieving strategic objectives.

  • Manage assigned projects and communicates and documents the status of project activities to applicable leadership.
  • Manage multiple strategic and operational projects of medium-to-large size, complex and people, process and technology impacts and multiple driving factors through the entire Project Development Lifecycle from kick-off to completion.
  • Establish and maintain project plans and project budgets, report progress as required, generate risk assessments, escalate issues, and facilitate project review presentations.
  • Contribute to thoughtful and creative discussions with project sponsor(s), stakeholders, department and division management on strategic goals, resources, scheduling, plans and challenges.
  • Manage the day-to-day projects/logistics, which includes developing, reviewing, and revising project management processes, managing timelines, schedules, and project documentation to ensure all steps are completed in an efficient manner. Facilitate meetings related to projects and send corresponding communication for each project.

***This position is remote, but will be expected to work PST business hours.


Job Requirements

Minimum Qualifications:


- 3-5 years executive healthcare administration related experience.
- Bachelors in Business Administration/Finance/Accounting or equivalent combination of education and experience.
- Advanced knowledge in MS Office (Word, Excel, PowerPoint).

Preferred Qualifications:


- Experience with HEDIS and/or Medicare STARS strongly preferred.

- Experience with data analytics and working with multiple data sources strongly preferred.

- Knowledge of CAHPS preferred.

- Knowledge of medication adherance preferred.

- Masters in in Business Administration or Healthcare Management preferred.
- Project Management experience preferred.

#LI-DH

Where You'll Work

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.


Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

One Community. One Mission. One California 

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.