Market Director Quality - Puget Sound

Are you a strategic and results-oriented healthcare leader passionate about driving quality, safety, and exceptional patient outcomes? Virginia Mason Franciscan Health is seeking a dynamic and experienced Market Director to provide leadership and direction for quality and patient safety initiatives across our Puget Sound market. In this pivotal role, you will collaborate with leadership teams, support performance improvement plans, and champion a culture of high reliability to ensure the delivery of safe, effective, and patient-centered care.

Why Join Us?

Make a Difference: Directly impact the quality and safety of care for patients in our [Market Name] market.
Leadership Opportunity: Lead and influence quality and patient safety initiatives across a diverse healthcare continuum.
Collaborative Environment: Work alongside a dedicated team of healthcare professionals committed to excellence.
Professional Growth: Advance your career within a supportive and innovative organization.
Competitive Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, and retirement plans.

What You'll Do:

Strategic Leadership: Provide leadership in defining, implementing, and integrating quality, safety, service, and efficiency strategies into market plans and policies.

Quality Oversight: Provide leadership oversight and direction to the Market’s quality hospital leaders.

Collaboration & Integration: Collaborate with leaders responsible for centralized services (e.g., Home Health, Living Communities, Physician Enterprise) to develop and implement an integrated, standard approach to quality across the Market’s care continuum.

Performance Improvement: Support the quality and patient safety committee(s) and improvement structure in the market and care sites.

Community Engagement: Serve as a member or quality liaison to community partners and/or Joint Venture partners within the market service area.

Data Analysis & Reporting: Collaborate in the establishment of performance improvement goals annually with relevant stakeholders. Develop and implement processes and formats that support data collection, aggregation, analysis, and action planning. Assure clinical data is managed appropriately and disseminated to appropriate leadership staff.

High Reliability: Support the regional Director of Patient Safety with the implementation of high reliability organizational processes within the Market. Facilitate the advancement of High Reliability Organizational work and patient safety efforts.

Regulatory Compliance: Oversee implementation and maintenance of system, regional, and market standards for quality, performance improvement, peer review, and regulatory compliance across the continuum.

Risk Mitigation: Participate in national office and regional initiatives and programs to mitigate risks in the market, resulting in reduced costs, a decrease in adverse patient events/outcomes, and ultimately safer patient practices and care.

Peer Review & Practitioner Evaluation: Collaborate with the Medical Staff and Regional/Organizational Leadership to develop and enhance safe patient care while achieving optimal outcomes, including the Market’s peer review program and ongoing and focused practitioner evaluation.

Reporting & Governance: Provide reporting as directed within the Market to the Community, Fiduciary, Hospital, JOA, and other relevant governance Boards with delegated authority over patient care, quality, and patient safety.

Required Education and Experience:

• Bachelors of Science Degree or Equivalent in a
  related clinical discipline; Master’s degree Preferred.
• Minimum of 5 years of healthcare experience with
  progressive management responsibility in an acute
  care setting including leading quality.
• Experience leading quality, safety and performance
  improvement initiatives across the care continuum
  and a integrated delivery network.
• Experience developing and implementing clinical,
  service and operational process improvement
  initiatives, both small and large scale.
• Experience in a matrix management environment
  involving integration of multiple entities is strongly
  desired.

Required Licensure / Certification:

• Certified Professional in Healthcare Quality (CPHQ) or
  Healthcare Quality and Management Certification (HCQM),
  or Certificate of Quality and Patient Safety (CPQPS) is
  required within two years of hire.

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.