Medical Assistant Lead

In keeping with the Marian Regional Medical Center's philosophy, under the direction and supervision of the Operational Director, the Lead Medical Assistant operates in a team with other clinic healthcare providers and support staff. The Lead escorts patients to the exam rooms and assists in determining medical problems. The Lead assists medical providers with minor diagnostic procedures and treatments as directed; taking vital signs, maintaining records and recording test results. In addition, this position assists in the scheduling and supervising of assigned staff, provides ongoing performance feedback and acts as a key communicator between the clinical staff and Site Coordinator. The Lead serves as a primary evaluator for interviews and as a preceptor for newly hired staff and assures all critical tasks are completed per clinic protocols.

Minimum Qualifications

• Graduate from an accredited Medical Assisting (MA) program.
• Customer service related experience working with the general public (2 years). 
• Medical Assistant experience (2 years).
• Customer service related experience working with the general public (2 years).
• Medical Assistant experience (2 years). 
• AHA CPR BLS within 90 days of employment.

Preferred Qualifications:

• Experience in a multiple provider medical practice is preferred.
• Working with insurance/billing in a healthcare setting/insurance organization is preferred.
• Healthcare information systems, such as electronic health record and practice management systems experience is preferred.

Knowledge, Skills & Abilities

• Reads, speaks, understands and writes proficiently in English.
• Effectively communicates orally and in writing.
• Works independently and is self-directed.
• Supports, motivates and sustains a team-oriented culture.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Demonstrates leadership and basic management skills. ? Works with initiative, energy and effectiveness in a fast-paced environment.
• Remains calm and effective in high pressure and emergency situations. 
• Produces work in high quantity and quality.
• Problem-solves with creativity and ingenuity.
• Use of multi-line telephones and other office machines.
• Knowledge of medical terminology.
• Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook. 

Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian’s beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health’s Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services.

This position will is at the Infusion Center in San Luis Obispo.

One Community. One Mission. One California