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Radiology Scheduler

  • Dignity Health Medical Group
  • Rocklin, California
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About Us

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $24.00 - $32.74 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job ID
2026-453056
Employment Type
Full Time
Department
Contact Center
Hours/Pay Period
80
Weekly Schedule
Monday-Friday Business Hours
Shift
Day
Remote
No
Category
Radiology

Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Scheduler will obtain and enter into Cerner scheduling the following:

    • Medical history
    • Screen patient for medically impanted devices, pain pumps, pacemaker, prosthetics, metal in the body, etc
    • Inform patient of medication limitations when needed
    • Inform patient when labs are needed
    • Inform patient of exam preparations, food, water, contrast, etc.
    • Obtain and input demographics, insurance, authorization and run eligibility in Cerner and GECB
    • Obtain prior imaging information place request for images in Cerner for the IP department to order to have loaded in PACS prior to patient appointment for comparison

Behaviors proactively support quality & performance improvement efforts within the organization.

  • Identifies opportunities and participates in improving the quality of patient care and/or work processes.
  • Participates in department/clinic-based teams and projects.

Behaviors demonstrate understanding and appropriate utilization of resources (i.e. materials, financial, etc.).

  • Demonstrates flexibility and willingness to support changing needs of the organization.
  • Utilizes, maintains and allocates equipment and supplies so that time, energy and/or funds are expended in a cost-effective and efficient manner.

Behaviors demonstrate ability to appropriately plan and prioritize work.

  • Involves others as appropriate (staff/departments) in planning and prioritizing work.
  • Utilizes time efficiently through proper time management, including assisting others and accomplishing other work-related tasks.
  • Meets established deadlines and achieves desired outcomes.

Behaviors demonstrate effective and professional interpersonal skills.

  • Demonstrates effective interpersonal skills and a positive attitude when interacting with patients, customers and co-workers as it relates to putting the patient first.
  • Demonstrates respect, concern and empathy for the spiritual, cultural, emotional and informational needs of patients, customers and co-workers.
  • Demonstrates self-directed, responsive and courteous care/service to patients, customers and co-workers.
  • Consistently wears name badge above the waist to make self easily identifiable for patients, visitors and vendors.

Behaviors proactively contribute to meeting department and organizational goals.

  • Communicates appropriate information to patients, customers and co-workers in a timely manner, respecting confidentiality.
  • Supports team consensus even though individual's views differ.
  • Demonstrates effective teamwork to accomplish team/department goals.


Job Requirements
  • High School GED General Studies
  • One (1) year experience in a centralized scheduling call center setting and or minimum of two (2) years clinical experience in a health care setting
  • Excellent interpersonal, organizational and customer service skills
  • Keyboarding skills and the ability to utilize computer equipment and software are required, as is experience with other types of standard office equipment
  • Team player, able to multi-task, self-starter, detail oriented and proactive

Preferred Qualifications:

  • Familiarity with an electronic practice management system
  • Experience with multi-line phones/ACD phones
  • Knowledge of medical terminology
Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Dignity Health Advanced Imaging, a service of Dignity Health Medical Foundation, provides cutting-edge diagnostic imaging services at 23 locations across Redding, Santa Cruz, Sacramento, Woodland. Our team of 160 staff members work with our specialty trained and board certified radiologists to provide high quality care to our patients. The locations perform more than 175,000 exams annually with the goal of providing top quality imaging, compassionate care, and timely service with a smile.

One Community. One Mission. One California 

Total Rewards

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.