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Rev Cycle Coordinator - Billing and Collections Processor I

CommonSpirit Health at Home Milford, Ohio
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About Us
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission
As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

The posted compensation range of $16.03 - $22.05 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-429678 Employment Type Full Time Department Revenue Cycle Management Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00 AM - 5:00 PM) Remote Yes Category Accounting and Finance Travel Yes, 25% of the Time

Job Summary and Responsibilities

***CommonSpirit Health at Home - National Team***

***Now Hiring - Rev. Cycle Billing and Collections - Processor I***

***(REMOTE) Opportunity*** 

**"Proven knowledge and experience in Infusion services is a must. Experience with Brightree software is a plus."*

At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve.The Revenue Cycle, Billing and Collections Processor – Level I is an entry level position which provides support for all aspects of billing department to expedite positive cash flow and reduces financial loss by providing: efficient and timely collection of accounts for assigned accounts timely and accurate insurance claim processing. Receives, investigates, and responds to inquiries from payers, patients, and/or agencies concerning account receivable activity, according to established policies and procedures. 

Responsibilities:

  • Reviews assigned accounts daily and performs follow-up on assigned on current and delinquent accounts, according to established policies and procedures, including but not limited to: addressing outstanding receivables, short payments, overpayments, and reviewing for accuracy and payer requirements (i.e. rates, authorizations, correct pay source, and billing codes). Gathers and submits information for timely resolution of issues. 
  • Obtains necessary approval for write offs, prepares and processes adjustments according to write-off policy. 
  • Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner. 
  • Develops and maintains knowledge of assigned payer accounts contracts, all applicable state and federal regulations, and the functions of the revenue cycle process. 
  • Maintains knowledge of assigned accounts contracts and collection regulations.
  • Meets established productivity and quality standards.
  • Supports activities achieving and maintaining budgeted DSO goals. 
  • Maintains communications with department Leadership and external branch contacts on unresolved collection issues.

Benefits:

  • Generous annual bonus structure that rewards your hard work!
  • Excellent Vacation Plan, Paid Holidays, and Personal Time
  • Medical, Dental, and Vision Plans
  • Tuition Reimbursement
  • Fidelity 401(K) Plan

Job Requirements

Candidates must reside in one of the approved remote worker states:  OH - Qualified candidates must live local to the Loveland, Ohio area. (Due to occasional In-person days might be required in the Loveland, Ohio Office location.)

  • High School diploma or equivalent.
  • Progressive, relevant experience in revenue cycle management and/or reimbursement within a healthcare setting.  
  • Proficiency in independently managing home health or hospice billing across all payer types at CommonSpirit Health at Home. 
  • Must have experience in Infusion Services. Brightree software is a plus.
  • Ability to perform accurate account reconciliations independently.  
  • Strong communication and critical thinking skills.  
  • Reliable, responsible, and a team player.  
  • Preferred Qualifications:Additional advanced education and/or payer certifications.  

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer,promoting diversity, equity, and inclusion in every aspect of our organization. We valuethe unique contributions of all individuals, including minorities, protected veterans, andindividuals with disabilities.

Where You'll Work

CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.