The goal of this position is to ensure a safe and efficient admission or transfer process into CHI Saint Joseph Health. To accomplish this goal, Central Access Center RN will work with all persons needed to evaluate appropriate placement and facilitate a rapid transfer including physicians, patient transportation providers, nursing staff at referring hospitals and practices, etc.

Essential Key Job Responsibilities

• Evaluates, process, tracks, documents and coordinates patient transfers and direct admissions into the CHI Saint Joseph Healthcare system.
• Obtains appropriate medical and demographic information from sending provider.
• Coordinates communication between referring physicians, and the accepting physician.
• Ensures compliance with current EMTAL and Cobra guidelines.
• Possesses strong communication skills and conflict resolution skills.
• Charge RN delegation as assigned by Access Center Manager with duties to include but not limited to the focus on Quality, Service Excellence, Finance Growth and Engagement.  See Charge RN duties and responsibility attachment located on the Access Center shared drive.
• Possesses ability to establish strong relationships with physician and peers. 
• Possesses ability to work independently and follow up on issues/problems.
• Possesses ability to maintain and generate reportable data.
• Demonstrates an appreciation of the CHI Saint Joseph Health Mission and Values by providing themselves as a resource for employees and coworkers.
• Assumes Language Services call scheduling as needed.
• Assumes Smart Square scheduling duties when assigned.

• Performs other duties assigned by Market Manager or Director; or as required to meet the needs of the facility, and internal and external customers.

Required Education and Experience 

• BSN from accredited/approved school of nursing or currently in school obtaining BSN or ADN with greater than five years acute care experience.
• Minimum two years of experience as an RN in the acute care setting.  

Required Licensure and Certifications

• Current Registered Nurse license in Kentucky.  
• BLS required within 5 days

Required Minimum Knowledge, Skills, Abilities and Training

• Must be knowledgeable of current nursing practices.
• Must have strong relationship building skills and the ability to make and use connections throughout CHI Saint Joseph Health to complete projects and maintain strong partnerships with other departments. 
• Must have strong initiative and be able to gather and analyze information skillfully and be able to brainstorm alternative resources and directions.
• Must be able to break down complex tasks into manageable parts in a systematic, detailed way and considers input from several sources.
• Must be detail oriented in gathering relevant data while attending to essential details; checks work for accuracy and quality.
• Must be able to problem-solve by identifying and resolving problems in a timely manner, as well as develop alternative solution when needed.
• Must have great flexibility and the ability to continually look for ways to make appropriate adjustments and changes – rather than identifying why things cannot be accomplished – in order to meet to the changing needs of CHI Saint Joseph Health and the Patient Experience Department.
• Ability to operate multi-line telephone system, computer, email, electronic equipment, calculator, copy machine/fax/scanner, office equipment.
• Ability to communicate clearly.
• Ability to document in applicable software concisely.
• Preform daily: reading, writing, basic math, analyzing data, manage resources, finding solutions, and working with confidential information.
• Ability to work under time pressure and at a rapid pace.
• Must have ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must have the ability to interpret an extensive variety of instructions and deliver successful results.
• Must have strong working knowledge Microsoft Office products, especially Word, Excel and PowerPoint.
• Must have the capacity to learn other relevant systems and databases, as needed

PREFERRED Qualifications

• Critical Care and Emergency experience preferred.

Welcome to Saint Joseph Hospital, a 433-bed hospital founded in 1877 by the Sisters of Charity of Nazareth as the first hospital in Lexington, Kentucky. Led by Sister Euphrasia Stafford, the mission to provide compassionate care to the underserved is still carried out today. Saint Joseph Hospital holds over two dozen national ranks and recognitions and is recognized as a 2024 Best Place to Work in Kentucky. 

Saint Joseph is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians. 

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.