Revenue Cycle Analyst

Dignity Health Medical Group Phoenix, Arizona

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The posted compensation range of $25.25 - $36.61 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-417521 Employment Type Full Time Department Physicians Billing System Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday 8:00am - 5:00pm MST Remote Yes Category Accounting and Finance

Responsibilities

The Revenue Cycle Specialist provides direct revenue cycle support to assigned regional/business entity. This includes analyzing reports and data associated with revenue cycle performance to identify areas of improvement related to people, process or technology. On site, face to face interaction with resources involved in revenue cycle tasks to ensure resources have knowledge of process and expectation; coordinating training as needed; act as advocate for process or system change to improve revenue cycle performance.

Review monthly KPI report and identify under-performing metrics to research and understand the root cause.
Act on findings in a collaborative but efficient manner including escalation as needed.
Review weekly Missing Charge report and communicate with Clinic Ops leadership regarding outliers or significant delinquent charges. Escalate as needed.
Review weekly Past Pended/Rescheduled Appointment report and communicate with Clinic Ops leadership regarding outliers. Escalate as needed.
Review TES edits to ensure appropriateness. Act on unnecessary edits due to operational inefficiency upstream in revenue cycle.
Ensure timely resolution to edits based on standards defined. Escalate as needed.
Monitor Ingenious Med to ensure timely patient registration in aIDX, if used in assigned group/regional market.
Monitor charge volume by Provider to identify outliers. Act on findings in a collaborative but efficient manner including escalation as appropriate.
Collaborate with Business Office and Clinic Ops management to assess business needs related to revenue cycle and assist with identifying existing system enhancements or new technology to meet those needs
Collaborate with aIDX Systems training team to develop front desk workflows and processes for revenue cycle management efficiencies
Assist with resolution to repetitive revenue cycle errors people, process or technology

Qualifications

MINIMUM

High School Diploma / GED
3 years experience working in healthcare revenue cycle.
Analytical skills to identify key issues from large amounts of detail data.
Demonstrated ability to recognize opportunity for creating operational efficiency.
Perform root cause analysis to determine origin of issues with the aim of correction.

PREFERRED

AA/AS degree in Health Care Administration or related field
Physician revenue cycle experience.
5 years experience working in healthcare revenue cycle.
Experience training/mentoring others.
aIDX knowledge: SCHED, BAR, TES, ETM

Overview

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.