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Application System Analyst II

St Joseph Hospital & Medical Center Phoenix, Arizona
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The posted compensation range of $33.60 - $48.73 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-422860 Employment Type Full Time Department BNI Informatics Hours/Pay Period 80 Shift Day Weekly Schedule Mon-Fri 8-5pm Remote No Category Clinical Informatics Travel No

Responsibilities

The Application Systems Analyst II provides application support for the user community. The analyst works on multiple functional applications and performs work that tends to be of moderate to high technological and clinical function complexity. This Analyst II performs troubleshooting for moderate to high complex hardware, software and system problems for one or more software applications independently. Acts as subject matter expert for at least one application. May be assigned to one or more projects as a project team member.


Responsibilities Include:

  • Develops educational tools: paper handouts, courses, web site help pages, video instruction.
  • Provides direct support for physicians, advanced practitioners, clinicians, and/or administrators in the use of facilities IT and technology resources.
  • Leads small group or 1:1 training. Participates in large group training sessions.
  • Anticipates and resolves routine and critical issues that arise within facility information systems of moderate to high complexity; provides input into the resolution and/or required functionality and/or system changes.
  • Anticipates and resolves routine issues that arise and provides input into long-term system solutions and/or functionality updates.
  • Coordinates physician, advanced practitioners, clinician, and/or administrator service requests and incident resolutions through the Enterprise Help Desk.
  • Tracks, monitors, and enhances application usage.
  • Provides visits to clinical departments, physician offices, and other business units, as needed to promote and maintain outstanding customer relationships.
  • Provides increased visibility and support during all downtimes, planned and unplanned.
  • Assesses ongoing end-users educational needs; develops and implements application training plans.
  • Collaborates with the BNI Director of Informatics, BNI/SJHMC informatics staff, facility IT staff, and corporate IT staff, to optimize current and future information systems.

Qualifications

Education 


Associates Degree or Other Technical School degree/certificate 

4-7 years experience in IT working on Ambulatory, clinical or audio/visual applications required

3-5 years working in a healthcare/medical environment preferred

Overview

Hello humankindness

Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.

Look for us on Facebookand follow us on Twitter.

For the health of our community ... we are proud to be a tobacco-free campus.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.