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Patient Registration Specialist

California Hospital Medical Center Los Angeles, California
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The posted compensation range of $29.61 - $37.07 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-412337 Employment Type PRN Department Patient Registration Hours/Pay Period 8 Shift Day Weekly Schedule Days vary - weekends - 7:00am-3:30pm Remote No Category Billing and Scheduling Union SEIU UHW

Responsibilities

About this oppportunity:

All employees are expected to perform their duties in alignment with the vision and values of the organization. Ensures that all assigned patients obtain financial clearance for services. Works closely with other departments, such as Case Management to ensure that goal. Interviews patients to address all missing information and outstanding patient liabilities. Identifies patients who may be eligible for government program assistance and refers, as appropriate, for completion of applications. Assists patients with CHW's Payment Assistance Program, provides applications, and, where necessary, assists in the completion of that application. Calculates patient liabilities, makes payment arrangements and collects monies from patients.


Qualifications

Requirements:

  • Minimum 2 years Financial Counseling experience.
  • High School Graduate preferred. 
  • Knowledgeable in all phases of Medi-Cal program, including application process, eligibility status and case problems. 
  • Knowledgeable of outside related departments - Soc. Svc., VA, VOC, Rehabilitation Centers, hospitals contacted in determining hospital coverage. 
  • Bilingual (English and Spanish) preferred. 
  •  Demonstrated PC skills.  
  • Office equipment, such as QUBE/Medicare Eligibility system, Blue Cross standard system, various Medi-Cal Eligibility systems, calculators, copiers, facsimile machines, telephones, typewriters, files/file cabinets, etc. 
  • Personal computers and computer peripheral equipment.   Detail oriented.

This position is represented by SEIU, Local 399.

Overview

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/californiahospital for more information.

One Community. One Mission. One California 

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.