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Care Coordination Assistant

Community Hospital San Bernardino San Bernardino, California
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The posted compensation range of $32.25 - $38.34 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-401841 Employment Type Part Time Department Care Coordination Hours/Pay Period 48 Shift Day Weekly Schedule M-F 0800-1630 w/ rotating weekends and holidays Remote No Category Case Management and Social Work Union SEIU UHW
Overview

Founded in 1910 Dignity Health - Community Hospital of San Bernardino is a 347-bed acute care nonprofit community hospital located in San Bernardino California. Known for its programs in maternity care and pediatrics behavioral health and long-term subacute care for adults and children the hospital also includes inpatient and outpatient surgery. The hospital shares a legacy of humankindness with Dignity Health one of the nation’s five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/san-bernardino for more information.

One Community. One Mission. One California 


Responsibilities

Care Coordinator Assistant – Community Hospital of San Bernardino


As a Care Coordinator Assistant at Community Hospital of San Bernardino, you will play a vital support role in ensuring patients experience a smooth and well-coordinated transition of care. Under the supervision of licensed staff, you will assist with administrative and clerical tasks related to discharge planning, insurance communications, and departmental operations, all while upholding patient confidentiality and regulatory compliance.

Key Responsibilities

  • Coordinate and document referrals to post-acute care services (e.g., skilled nursing, home health, hospice, DME)
  • Assist with insurance authorizations, certifications, and denial tracking to support timely discharge planning
  • Maintain accurate and organized departmental records, forms, and communications
  • Respond professionally to incoming calls and messages, routing them appropriately to licensed staff
  • Ensure availability and upkeep of office supplies and departmental equipment
  • Support the completion and handling of patient documentation as permitted under supervision

This position is perfect for someone with strong administrative skills and a desire to contribute meaningfully to the patient care journey. If you are committed to compassionate service and operational excellence, we welcome you to join our mission-driven team at Community Hospital of San Bernardino.


Qualifications
  • Current -Two years of vocational training, medical office experience, or relevant work experience required.
  • Current- Demonstrated experience in Microsoft Office typing and computer data entry.
  • Proficiency in Microsoft Office applications, including Word, basic Excel spreadsheet manipulation, typing and data entry skills.
  • High School Graduate or equivalent education
  • Bachelor's Degree preferred.
  • Excellent customer service and presentation skills are a must
  • Strong interpersonal and written communication skills are essential
  • Demonstrated ability to apply analytical and problem-solving skills
  • Demonstrated ability to manage multiple tasks or projects effectively
  • Ability to work independently as needed with a high degree of detail orientation.
  • Ability to work efficiently in a fast-paced environment with changing priorities.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.