Receptionist I

This job is responsible for serving as the receptionist for the Virginia Mason Franciscan Health (VMFH) Executive Offices or an assigned hospital and for providing related general office/administrative support activities for executive management. Job duties are of moderate scope and complexity and are performed within established procedures. An incumbent is engaged in extensive and varied public contact, calling for strong customer service skills. Work requires adaptation to various situations, good communication skills, and the ability to handle multiple tasks simultaneously.

Education/Work Experience Requirements:
One year of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities. Executive office work experience is preferred.

Job Knowledge/Abilities:
Knowledge of modern office principles, practices, systems and equipment.
Knowledge of the operation and care of standard office equipment that may include computers, copiers, fax machines, and multi-line phone systems.
Knowledge of, or ability to learn, established procedures relating to the assigned hospital, including room set up and catering services.
Ability to understand and apply oral and written instructions/guidelines to produce a desired result.
Ability to provide effective customer service in a manner reflective of the image of the assigned hospital executive offices.
Ability to express ideas and convey information effectively in verbal communications.
Ability to interact with a variety of customers in a professional way.
Ability to read, understand and communicate in English sufficient to perform the duties of the position.
Ability to use office equipment and automated systems/applications/software at an acceptable level.
Ability to establish and maintain effective working relationships as required by the duties of the position.
Skill in operating a multi-line phone system and responding courteously and professionally at all times.
Skill in responding to difficult questions and maintaining confidentiality of information.

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.