Supervisor Clinic Operations

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – Stockton a service of Dignity Health Medical Foundation is a multi-specialty clinic with three locations in Stockton California. Along with our local affiliated Dignity Health hospital (St. Joseph’s Medical Center) we offer an integrated care delivery system that provides primary care for family medicine and internal medicine gastroenterology neurology colon and rectal surgery urology general surgery psychiatry and radiation oncology.

This Supervisor position will oversee specialty clinics including Endocrinology, Gastroenterology & Dietician. This practice has 5 physicians & 13 direct reports.

Position Summary:

The Supervisor, Clinic Operations is expected to provide tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's "way" and culture. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers in each unit to ensure that all fiduciary and care center goals are met.
This position will also have access to patient protected health information (PHI). The Supervisor, Clinic Operations has a responsibility to safeguard patient health and financial information.

Minimum Qualifications:

- 3 years of outpatient clinic experience.
- Demonstrated ability to effectively supervise productive, engaged teams and work with providers.
- Knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing process and systems.
- Knowledge of computers, systems and software, including word processing, spreadsheet, database, clinical information systems, electronic medical records, billing systems, and other application packages.
- Health insurance knowledge of HMO, PPO and capitated risk plan contracts as they relate to providers and practices.
- High school diploma or equivalent.

Preferred Qualifications:

- Previous out-patient practice management experience preferred.
- Previous experience in the assigned medical group preferred.
- Previous lead or supervisory experience in a union environment preferred.