Director Nutrition Services

OVERVIEW:

Saint Francis Memorial Hospital is an accredited not-for-profit community hospital that has been providing exceptional health care in San Francisco for more than 100 years. As San Francisco’s only downtown hospital Saint Francis is uniquely situated to care for international and domestic visitors as well as the residents that make up San Francisco’s diverse population.We encourage employee participation at all levels to encourage growth and excellence. Known as the downtown hospital Saint Francis boasts all private rooms and a friendly atmosphere.The hospital is renowned for orthopedics with leading programs in sports medicine joint replacement spine care and occupational medicine. Saint Francis is also known for outstanding acute burn care emergency medicine acute rehabilitation and a nationally-honored cancer care program.

RESPONSIBILITIES:

• Plans, administers and directs all location activities related to food service including financial accountability, compliance with standards established by the CommonSpirit Health and regulatory agencies. Leads food and nutrition services departments. Establishes and maintains effective working relationships with other departments to provide a unified food and nutrition (dietary) service experience for patients, residents, visitors and employees. Has authority and delegated responsibility including, the daily management of the food services, implementing training programs for dietary staff and assuring that established policies and procedures are maintained.
• Responsible for the daily management of all food and nutrition (dietary) services. Plans, directs, coordinates and controls resources of the Food and Nutrition Services Department to provide food service for customers, employees and patients. Prepares the budget and assists in the development of short -term and long-term financial and operational plans for the department.
• Establishes and maintains regulatory compliance with food and nutrition services and policies and procedures to address safe practices for food handling, emergency food supplies, menu planning, purchasing and storage of food and supplies.
• Manages department human resources to ensure effective employee orientation, training and development, supervision of work, personnel performance, wage/benefit administration and compliance with established labor regulations and hospital or CommonSpirit Health human resources policies and procedures
• Monitors the performance of the department through assessment and analysis of customer/patient satisfaction systems, quality and nutritional assessments, inspections, and financial reports. Completes QAPI assessment reports and corrective actions in collaboration with the hospital QAPI department. Promptly addresses customer complaints, and conducts service recovery where possible. Conducts rounding with patients and staff. Maintains log of of patient and staff feedback which is considered in continuous improvement

QUALIFICATIONS:

• Minimum three (3) years hospital nutrition management experience.
• Bachelor's degree in Nutrition, Dietetics or related field.
• Certified Dietary Manager (CDM) or Registered Dietitian Nutritionist.
• Current certification as a ServSafe© Food Protection Manager from American National Standards Institute.
• Current (within the past 12 months) ServSafe© Allergen Certifications.