CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Summary / Purpose

This position oversees the operations of large multi-site Clinical Engineering Departments for the purpose of providing a quality, cost effective program that meets or exceeds the particular quality and financial expectations of large accounts and CommonSpirit Health’s National Clinical Engineering Program. This position is responsible for providing the customer with an aggressive clinical engineering program that lowers their annual maintenance cost, increases equipment life cycles, and above all, provides the highest level of customer service.  This position provides technology assessments, purchasing assistance, and equipment safety and life cycle management.

Essential Key Job Responsibilities

• Oversees operations of Clinical Engineering Department by: conducting quarterly department head visits and meetings; ensuring that client reports are delivered in a timely manner; providing a working environment that meets all OSHA, Joint Commission and other guidelines.  Completing and maintaining all performance indicators for the various facilities at or above program targets.

• Ensures financial performance of department by: conducting regular department head visits and meetings to review performance of Clinical Engineering program; maintaining PM/CM completion at or above program targets; being actively involved in capital asset planning, purchasing, etc., and other committees as assigned; completion of customer satisfaction surveys with appropriate results.

• Ensures financial performance by: attaining all expense budgets and cost containment targets; ensuring that expenditure authority and level are adhered to; and forwarding, in a timely manner, all appropriate PO’s, invoices and financial details to the appropriate sources.

• Manages and oversees technical personnel recruitment, training and development.  This includes holding all necessary staff meetings; training technical staff; providing written measurable objectives; coordinating vacation, sick days etc.; and performing midyear and annual performance evaluations.

• Ensures smooth communications and reporting to and from all appropriate administrators at each site.  This includes conducting all necessary meetings with facility administrators, and forwarding all positive and negative customer/vendor communications to Area Manager for review.  Provides weekly reports to Area Manager.

• Provides professional team and personal growth that meets the needs of multiple location accounts with a broad focus on all technologies.

• Networks with peers to gain innovative ideas and sourcing of information.

Grows the program by gaining the confidence of clinical department heads and maintaining positive relationships with the appropriate administrators at each location.

• Contract Management- It is expected that a Manager II will be creative in minimizing full service contracts and use the In-house talent regionally and where it is financially feasible.

• Program Cost to Equipment Value Ratio - Manager II will actively analyze contract spend, parts expenses, and outside services to maintain a cost to value ratio that meets current benchmark goals.

• Large Account Performance- Manager II actively manages ALL of the following:

• three or more acute care facilities (MBO’s)

• combined inventories of more than 13,500 pieces of equipment

• total inventory value in excess of $110,000,000

• more than $4,750,000 operating budget.

• Staff size - Manager II is responsible for the management of more than 11 technicians and support staff.

• Modality Management- Manager II is responsible for the management of high end imaging equipment such as CT, MRI, Radiation Therapy, and Cathlabs.  Manager II will be well versed in the service options available to maintain such items and the various levels of contract coverage available including CommonSpirit Health’s National Vendor Agreements.  Manager II will have the ability to identify and manage technical staff capable of maintaining high end equipment with the goal of minimizing the services costs.

• Motivating Others - Able to motivate and mentor staff to perform at high levels of expertise and productivity, with a focus on cost reduction strategies for multi-site accounts.

• Decision-Making - Able to make effective, timely decisions based on sound judgment, data and experience, considering implications and consequences.

• Relationship Building - Able to develop and maintain relationships with a variety of types of positions and individuals at both the National and MBO level.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Minimum Qualifications