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Scheduler

CHI Health Clinic Omaha, Nebraska
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The posted compensation range of $16.26 - $22.36 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-343830 Employment Type Full Time Department Call Center Hours/Pay Period 80 Shift Day Weekly Schedule 8:30a-5p Remote Yes Category Billing and Scheduling
Overview

**THIS CAN BE A REMOTE OPPORTUNITY AFTER 3-6 MONTHS**

Must be able to commute to work location during those first 3-6 months

CHI Health has an immediate opportunity for an Appointment Scheduler. We are currently offering additional benefits for our Appointment Schedulers. 

Location:

CHI Health Creighton University Medical Center - Bergan Mercy

7261 MERCY RD

OMAHA, Nebraska 68124


Incentives: 

Clothing Voucher Coupon Code up to $60

Our Appointment Schedulers are part of our healthcare team whoschedules appointments for patients, medical procedures, tests and studies ordered by the physician.

We want you to be confident in your choice to join our CHI Health – Physician Enterprise as an Appointment Schedulers. It’s important that you enjoy working with all patient populations and understanding your role's administrative accountabilities.

CHI Health strives to care for you the way you care for your patients. 

We understand you have personal responsibilities outside of your profession and also care about your well-being. 

With you in mind, we offer the following benefits to support your work/life balance:

  • Health/Dental/Vision Insurance 
  • Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
  • Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft 
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO) 
  • Tuition Assistance for career growth and development
  • Matching 401(k) and 457(b) Retirement Programs
  • Adoption Assistance
  • Wellness Programs
  • Flexible spending accounts

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.


Responsibilities

In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient’s experience and prep when they visit any of our clinics. We couldn’t do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

Expectations:

  • Responsible for answering phone calls and scheduling patient appointments.
  • Conduct patient pre-certification to ensure coverage for appointments and medical care.
  • Schedule tests, procedures, and referral appointments.
  • Communicate with patients regarding appointments and instructions for procedures and tests
  • Collect insurance information and patient personal data.
  • May collect fees such as co-pays / co-insurance.
  • Perform other duties as assigned.

Qualifications

Minimum Qualifications:

Education / Accreditation / Licensure (required & preferred):

  • High school diploma or equivalent required.

Experience (required and preferred):

  • 2 years related experience in a healthcare environment required.
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While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.