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Financial Counselor

CHI Health Clinic Omaha, Nebraska
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The posted compensation range of $15.49 - $21.30 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2023-322124 Employment Type Full Time Department Business Office Patient Financial Services Hours/Pay Period 80 Shift Day Weekly Schedule Monday-Friday 8:00am-5:00pm Remote Yes Category Accounting and Finance
Overview

REMOTE WORK OPPORTUNITY

Your time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join one of our non-profit CHI facilities across the nation. You’ll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we’ll create healthier, stronger communities.

CHI Health provides you with the same level of care you provide for others. We care about our employees’ well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

  • Employee Assistance Program (EAP) for you and your family
  • Health/Dental/Vision Insurance
  • Flexible spending accounts
  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft 
  • Paid Time Off (PTO) 
  • Tuition Assistance for career growth and development
  • Matching Retirement Programs
  • Wellness Program

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.


Responsibilities
This position contributes to the mission of CHI Health ensuring medical supplies and equipment are billed accurately as well as management of patient accounts receivable. This position works collaboratively with RT’s and Healthcare Representatives within the department. Position will also work with CHI Clinics, facilities, and hospitals in the Lincoln Metro area to answer questions about what is covered by healthcare benefits and help to obtain insurance coverage thru means of predetermination and/or pre-authorization.

Essential Key Job Responsibilities

  1. Maintain appropriate documentation of billing practices
  2. Maintain professional growth and development through assigned and optional seminars and workshops.
  3. Participation in the development and implementation of department policies and procedures.
  4. Communicate a professional attitude with other departments.
  5. Demonstrates work practices consistent with CHI Health and department specific safety, security policies.
  6. Answer questions about claims asked by patients, staff and/or insurance companies.
  7. Accounts Receivable processing, mailing, payment posting, document patient activity, and submission to collections when all other avenues are exhausted.
  8. Research insurance eligibility and coverage, complete any necessary paperwork or submit clinical notes in timely manner to ensure clean claim sent on to insurance.
  9. Submit manual and electronic insurance claims to third party payers in a timely and accurate manner to ensure filing deadlines are satisfied and accurate payments are received.
  10. Review claim errors, identify errors and make necessary corrections to resubmit and/or appeal insurance determination.
  11. Maintain confidentiality according to the HIPAA guidelines and regulations.
  12. Other duties as assigned by management

Qualifications
  • A minimum of 2 years of medical billing experience
  • Understanding of medical terminology and disease processes 
  • Knowledge of DME or professional HCFA billing, accounts receivable, and collections preferred. Ability to perform non-complex mathematical calculations.
  • Ability to utilize computer processing in day to day activities
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While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.