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Communications Rep

CHI Health Saint Elizabeth Lincoln, Nebraska
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The posted compensation range of $14.78 - $20.33 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-354177 Employment Type PRN Department Communications Hours/Pay Period 0 Shift Day Weekly Schedule PRN Remote No Category Administrative and Clerical
Overview

CHI is looking for a PRN Communications Rep

CHI Health St. Elizabeth founded by the Sisters of St. Francis of Perpetual Adoration in 1889 is a full-service 260-bed nonprofit regional medical center in Lincoln Neb. St. Elizabeth specializes in the treatment areas of newborn and pediatric care women’s health burn and wound cardiology oncology emergency medicine orthopedics and neuroscience.


Responsibilities

Essential Job Functions:

  • Answers and routes external and internal telephone calls.
  • Takes messages as necessary and forwards them to appropriate individuals.
  • Responds to emergency telephone calls according to established procedures.
  • Utilizes the overhead paging system as needed to contact staff and relay information to building occupants.
  • Announces emergency and informational “codes” according to policies and procedures.
  • Coordinates conference calls for physicians, administration, and other staff.
  • Greet and directs patients and family members
  • Maintains strict confidentiality of patient and families
  • Communicates with patients, families and team members in a manner which promotes dignity and respect.

Qualifications

Position Qualifications

Education:

  • High school graduate or equivalent preferred.
  • Prior multi-line phone system and customer service experience is preferred.

Experience/Pre-Requisites:

  • Knowledge of multi-line phone systems.
  • Knowledge of general office practices and procedures.
  • Knowledge and experience with the use of computer applications including, but not limited to, Microsoft Office Suite products.
  • Skill in effectively communicating both verbally and with written communications.
  • Ability to establish and maintain effective working relationships with physicians, patients, co-workers and the public.
  • Ability to work independently, with little or no supervision.
  • Ability to handle stressful situations.

Physical Demands and Environmental Conditions:

  • Sitting for extensive periods of time.
  • Physical dexterity involved in operation of phone, keyboard, and mouse.
  • Occasionally lifts up to 35 pounds.
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While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.