Saint Joseph East is a 217-bed full-service community hospital located in the rapidly growing southeastern section of Lexington Kentucky. We provide care for patients in Fayette and surrounding counties. At Saint Joseph East ambulatory surgery 24-hour emergency care and women’s health services are supported through a vast array of inpatient and outpatient program. Additional specialty services include Heart Care Breast Care Sleep Care and Weight Loss Surgery. CHI Saint Joseph Health supports 5000 active employees 8 hospitals specialty clinics and a Medical Group with more than 200 locations across Central and Eastern KY. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Summary / Purpose

Develops/designs/assists care delivery with the provider and facility transitioning the patient along the care continuum. Utilizes an interdisciplinary approach to ensure efficient, cost effective and high quality care. Designs an educational program focused towards the patient and family and includes the expectations of the patient care experience. Assists the patient with the development of realistic care goals to ensure optimization of function postoperatively.

Essential Key Job Responsibilities

• Develops educational programs, materials and classes to increase the patient and family’s knowledge of care, expectations and recovery.
• Assists the patient in the development of care goals to maximize the patient’s preoperative, post-operative functioning and patient’s health outcomes.
• Provides continuing education to care providers, and patients through one on one education, participation in the orientation of all care providers and formal education offerings.
• Development of care pathways through the incorporation of evidence based practices to ensure optimal patient outcomes.
• Ensures compliance with CMS requirements and compliance standards. 
• Plans and implements strategies supporting core measure compliance, high quality outcomes and enhance the patient experience.
• Develops and supports an integrated care delivery model through the building of interdisciplinary collaboration from the preoperative period to the post-acute setting.
• Assists in establishing collaborative relationships between medical and nursing staff.  In collaboration with Directors, Department Managers, and Service Excellence, follows up and resolves physician/patient issues and concerns.

• Maintain current knowledge of new clinical technologies, changes in care delivery models and the emergence of new programs/therapies to ensure the program offers the leading-edge patient care experience in the region.

• Maintains flexibility to engage in projects, prioritization along with the ability for multi-tasking to achieve identified goals.  Performs onsite visits, assessments, reports and serves as a liaison between providers, the hospital, and senior leadership.

• Other duties as assigned by management.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.