Director of Clinical Laboratory Services

Hello Humankindness

Chandler, Arizona,has a stable suburban population with an economy anchored by many large financial and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities.

For more than 50 years, Dignity Health’s Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 496. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings. 

The word “dignity” perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies.  For more information visit: https://www.dignityhealth.org/arizona/locations/chandlerregional

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The Director of Clinical Laboratory Services directs operations related to the clinical laboratories on two East Valley campuses: Chandler Regional Medical Center (Level One Trauma Center) and Mercy Gilbert Medical Center (community hospital).

Provides overall direction to laboratory managers and supervisors. Creates alignment with hospital staff, department directors, and physicians to
foster open communication. Oversees all workflows to maintain the highest standard of quality and service. Prepares and manages the budget for costs related to the clinical laboratory.

• Works closely with hospital staff, department directors and physicians to ensure that the highest standards of quality and service are maintained.
• Writes and updates procedures and manuals as needed; reviews employees annually to ensure they have current information needed to perform tests and procedures.
• Manages, updates and takes responsibility for the quality of laboratory work processes.
• Prepares the laboratory budget for costs such as personnel, equipment, supplies and consumables, and ensures adherence to it.

Minimum Experience:

• Minimum of five (5) years of progressive Laboratory Services experience in Medical Technology/Clinical Laboratory Science
• of which three (3) of those years includes an emphasis on management of a Medical Laboratory.

Minimum Education:

• Bachelor’s degree or Master’s degree from an accredited college or university.

Minimum Licensure:

• American Society for Clinical Pathology (ASCP), or National Credentialing Agency for Laboratory Personnel (NCA), or Clinical Laboratory Scientist (CLS), or equivalent required.
• Additional state licensure as needed is required.

Special Skills:

• Business case development including financial analysis.

Preferred Experience:

• Lean Six Sigma training
• High reliability organization
• Familiarity with Google Workspace

We offer the following benefits to support you and your family:

• Medical/Dental/Vision Insurance (no premium for employee benefits)
• Flexible spending accounts
• Matching 403(b) retirement program
• Fully Funded Pension Plan
• Paid Time Off (PTO)
• Tuition Reimbursement​ ​
• Mental Health benefit
• Employee Life Insurance
• Annual Performance Bonus
• Relocation assistance as needed
• Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000.Join our team at Dignity Health to take advantage of this amazing opportunity!

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