Supervisor, Patient Access Center

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state  CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.  While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report. Honored as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason in Seattle, WA, is internationally recognized as a preeminent organization that is focused on transforming health care. True to that vision, we spent this past decade creating and delivering a multitude of innovations. The results? Industry-changing process improvements and initiatives that have revolutionized our ability to eliminate waste, cut costs, and most importantly, improve the quality of services. Our commitment to Team Medicine and the transformation of health care is what built our reputation as a quality leader, and empowers us with the capability to provide rapid access to care through our Virginia Mason Production System.

As a key member of our leadership team, you will help to continually develop the results-driven initiatives that define our success and are transforming healthcare. This position provides supervision for the daily operations of the Referral Management and Access Center for VMMC. Assists in developing departmental policies and procedures in the revenue cycle. Ensures compliance with all federal, state and local statutes and regulations, as well as all third party payer policies. 

"We deliver inspired people to do meaningful work."

• This position requires 3 years increasingly responsible leadership experience, preferably in a progressive healthcare setting.
• Experience in a Clinic/Hospital financial business operation. - Demonstrated customer service, written and verbal communications skills and the ability to manage a diverse staff model.
• Extensive knowledge billing guidelines, and Federal and State billing regulations. Preferred: Previous supervisory experience is preferred.
• Virginia Mason offers much more than competitive compensation and benefits. With continuing education opportunities and the added potential of relocation assistance, you will find our commitment to your well-being is both rewarding and refreshing. There is also the lifestyle benefit that comes with finding yourself in the heart of the Pacific Northwest. Surrounded by the vibrancy and sophistication of one of the most livable cities in the country, finding the perfect urban or outdoor pursuit will instinctively and pleasurablybecome second nature.

We are an equal opportunity/affirmative action employer.