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Life Safety Technician

CHI St Alexius Bismarck Bismarck, North Dakota
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The posted compensation range of $14.77 - $19.76 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-344322 Employment Type Full Time Department Security Hours/Pay Period 72 Shift Varies Weekly Schedule 7AM - 7PM & 7PM - 7AM Remote No Category Safety and Security
Overview

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services.  CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.


Responsibilities

Job Summary / Purpose

Works Under The Supervision Of The Security Department. The Lifesafety Monitor Technician Is The Functional Emergency Communications Center And Security Dispatcher For The Entire CHI St. Alexius Health Medical Center Campus And Its Affiliates. This Individual Is Responsible For Monitoring And Processing Phone And Radio Communications, System Alerts And Alarms, And Walk-In Emergency Department (ED) Patients According To The Protocols, Policies, And Procedures Of The Medical Center. The Technician Announces All Emergency Codes Overhead And Initiates All Emergency Response Protocols. Arrives Emergency Department (ED) Patients And Notifies ED Staff Of Their Arrival. Functions as the Hospital Switchboard Operator between the Hours of 10:00 PM and 6:00 AM.

Essential Key Job Responsibilities

  1. Provides front-line customer service to Emergency Department (ED) patients presenting to the ED.
  2. Accesses and utilizes the EPIC medical record system to arrive and log ED patients.
  3. Effectively communicates with the ER staff concerning the needs of visitors and patients.
  4. Monitors all medical center alarms, doors, security cameras. Safety alarms for building systems: fire, medical gas, critical refrigeration and freezers and contacts the appropriate department when out of normal range.
  5. Acts as the Medical Center’s operator for all internal emergencies, responds to all emergency hospital CODES and alarms and initiates response teams.
  6. Assures the timely conveyance of critical information through the use of appropriate methods: Phone, Radio, Overhead paging, Text paging, etc.
  7. Updates physician on-call rosters and schedules and contacts on-call physicians and other providers of emergency needs.
  8. Answers/Screens all hospital switchboard calls after normal hours between 10PM and 6AM.
  9. Processes calls according to established policies, procedures and guidelines including accurately and promptly relay communications to appropriate departments, physicians and outside agencies.
  10. Acts as the dispatcher for Medical Center security staff to calls for service and to make them aware of any situations or emergency conditions that need their attention.
  11. Maintains Medical Center fleet vehicle keys, signing them in/out to hospital personnel.
  12. Maintains an outstanding work ethic and helpful attitude with patients and coworkers and contributes to a positive work environment with limited supervision.

Qualifications

Required Education and Experience:

High School Diploma, GED, or equivalent

Required Minimum Knowledge, Skills, Abilities and Training:

Familiarity with Microsoft and Google office software and apps, email. Strong English professional communication skills, written and verbal. Basic computer literacy and proficiency. Previous customer service experience.

Preferred Qualifications

Strong interpersonal communication and conflict resolution skills. Previous switchboard, call center, or dispatch related experience helpful.

Apply

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.