Physician Recruitment Onboarding and Retention Specialist
About Us
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.
Our Mission
As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.
The posted compensation range of $28.10 - $41.80 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Job Summary and Responsibilities
JOB SUMMARY / PURPOSE
The Onboarding and Retention Specialist acts with limited supervision and has within its function key area of responsibility to include organizing a wide range of activities for the successful onboarding and retention of physicians and providers (to include physician independent contractors). The Onboarding and Retention Specialist plans and may execute New Provider Orientations and is the designated point of contact for incoming providers. This support intends to offer a seamless experience for the newly hired Physician/Provider. The Onboarding and Retention Specialist acts as the onboarding and offboarding subject matter expert, becoming the stop gap to rectify any hurdles the physician may experience before they occur.
Following onboarding, the Onboarding and Retention Specialist will act as the first contact for Physicians and Providers in connecting them to the appropriate resource for their questions and concerns, acting as a point of escalation as needed. The Onboarding and Retention Specialist will routinely connect with the newly hired Physicians/Providers utilizing a formalized process to capture their experience and share trends and suggestions for overall process improvement.
- Plan and facilitate new provider orientation (NPO) for physicians and providers. Successfully coaches NPO speakers
- Ensure onboarding checklists are updated regularly by key stakeholders. Acts as our orientation consultant to push for process improvement while streamlining a thorough new provider onboarding experience.
- Train new NPO facilitators on presentations, keeping current with branding format and experience principles.
- Following selection of a new Provider, acts as primary point of contact for all Physician onboarding processes. Ensure timely turnaround of steps in the onboarding process, leveraging partnerships with partner departments to recognize and rectify onboarding issues with the overall goal of preventing delayed start. Communicates changes and needs to all stakeholders throughout the process.
- Ensure each incoming Provider/Physician receives warm welcome to CommonSpirit Health.
- Work with leader to assist in the development, implementation and tracking of retention and engagement data/ Review data and identify trends.
Job Requirements
MINIMUM QUALIFICATIONS
Required Education and Experience
- Minimum physician and provider onboarding experience required: 3 years
- Coordinating Physician and Advanced Provider onboarding
- Experience working with provider credentialing and enrollment process
- Leading and coordinating provider orientation program.
- Experience presenting in a group setting.
- Creating and delivering training material.
- Minimum Required: HS degree/equivalent
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.