Job Summary / Purpose

Works with staff at referring facilities to identify and assess potential patients Long Term Acute Care Services; Conducts physical assessments of potential patients to ensure medical necessity for Long Term Acute Care; Acts as the primary liaison between the patient, referring facility, physicians, payers and the Continuing Care Hospital.Prepares, educates and otherwise facilitates transitions for patients from acute care to the Long Term Acute Care setting; Ensures any special needs of the patient are properly arranged for prior to the patients admission; Provides necessary insurance information on potential patients to Insurance Verification and obtains all necessary precerts prior to a patients admission; Gathers clinical and non-clinical patient information to complete a required online Preadmission Assessment for all incoming patients; Conducts and coordinates informational/marketing programs to referral sources as needed to maximize referrals to The Continuing Care Hospital.

Essential Key Job Responsibilities

1.Uses strong clinical knowledge, communication skills, and problem-solving abilities to build productive relationships with physicians and discharge planners at hospitals.

2.Be results focused in order to meet census goals.

3.Meet with referring hospitals every day to help identify and transition patients who will benefit from LTACH services

4.Perform pre-admission assessments on referred patients.

5.Educate patients, families, hospitals and healthcare professionals on the benefits of LTACH care.

6.Monitor marketing activity through call logs (activity logs) and profiling of customers is a necessary skill.

7.Cultivating relationships with sources to generate repeat referrals.

8.Providing facility tours and conducting presentations for potential referral sources and patient families.These tours may occur after normal business hours depending on schedules and availability of patients’ families.

9.Attending seminars and conferences to promote facility.

10.Communicating activities and concerns to supervisor.

11.Completing required paperwork, managing correspondence and maintaining data.

12.Other duties as assigned by management.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.