Trauma Program Manager

Assists in promoting optimal care to the injured patient through clinical activities, professional and public education, injury prevention, and performance improvement and patient safety. The Program Manager acts as a resource person to all patient care areas regarding nursing care as related to the trauma patient. Functions as a liaison for trauma care by maintaining effective lines of communication with all concerned parties. The Trauma Program Manager in conjunction with the Trauma Medical Director is responsible for overall management of the trauma program. The Trauma Program Manager will actively participate in the development of a regionalized trauma system.

Coordinates and facilitates the review of the trauma patients to identify trauma admissions, deaths and transfers. Coordinates and facilitates the Trauma M&M quality review. Coordinates necessary education to improve trauma care. Reviews trauma patient care for all patients meeting quality indicators. Ensures the standard quality of care is being delivered for all trauma patients. Completes quality review in a timely manner. Oversees the performance improvement and patient safety plan.

Financial Responsibilities: Reviews trauma activations for appropriate charge entry. Coordinates trauma billing review to assure appropriate account usage.

Professional & Educational: Participates in professional state organizations as required for trauma designation. Maintains TNCC, PALS or ENPC, and ACLS. Maintains trauma orientation/education program for entire facility. Maintains the facility as designation requires, meeting all standards of care, quality reviews, and community education.

Data: Ensures accurate data is accumulated for administrative reporting. Ensures trauma registry meets the
standard set forth by the state of Texas and the National Trauma Data Bank.

Privacy: Assures privacy of all patient information to protect patient rights and meet HIPPA guidelines. Reports suspected violations immediately.

Environment & Patient Safety: Maintains patient and work environment to maximize safe working space. Promptly removes all used and soiled equipment, linen, etc. to appropriate location. BMV scanning rates comply with current policy. Reports all patient safety and hazard concerns immediately.

Community Outreach and Education: Participates in injury prevention activities and public education. Reports patient follow-up to the trauma program of any transferring hospital.

Supplies: Maintains accurate documentation of charges and supplies used to ensure adequate supply replacement and efficient use of allocated funds.

Time Management: Clocks in and out according to policy to ensure work is started and completed on time and to lead by example. Obtains Director/designee/House Supervisor approval before working overtime shifts.

Meeting/In-service Attendance: Attends in-services, workshops, and reads current journals to keep abreast of new developments in the medical and nursing fields. Attends 6 unit meetings per year, all mandatory inservices, and completes annual competencies. Attends other meetings as designated by Director.

Required Education and Experience:

Masters degree and no leadership experience required or,

Bachelor's degree and three (3) years of leadership experience required or,

Associates degree and five (5) years of leadership experience required

Required Licensure and Certifications:

Registered Nurse: TX (RN:TX)

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.