Sys SVP Clinical Service Lines

The System Senior Vice President, Clinical Service Lines is a key administrative leader responsible for overseeing the strategic and operational management of service lines within CommonSpirit Health. The role shall establish the executive direction for service lines ensuring alignment with the Office of the CPEO, Physician Enterprise and CommonSpirit Health’s mission, vision, and goals. 

The System Senior Vice President, Clinical Service Lines will lead a national team of Service Line Administrators and work in dyad partnership with Service Line Physician leaders to drive excellence in patient care, operational efficiency, and financial performance through a national service line structure which will work across all CommonSpirit regions, markets, and care settings.

ESSENTIAL KEY JOB RESPONSIBILITIES:

1. Leadership and Management: Provide administrative and operational leadership for all service lines and direct staff members established to serve the system of CommonSpirit Health. Lead, mentor, and develop Service Line Administrators, fostering a culture of excellence and accountability.

2. Strategic and Operational Planning: Develop and implement strategic operational plans, integrated with system-level goals and desired outcomes, that align and drive the future direction of service lines. Oversee the day-to-day operations, ensuring efficient and effective delivery of services. Drive excellence in patient care, operational efficiency, and financial performance through a national service line structure across all CommonSpirit regions, markets, and care settings.

3. Collaboration and Engagement: Identify direct and collaborative physician and clinical leaders for each service line. Create strong collaboration and reasons for community physician clinical leaders to participate in system initiatives. Engage national, region and market executives, physicians, advanced practice professionals, and subject matter experts to achieve long-range plans and implement service line initiatives.

4. Performance and Quality Improvement: Drive continuous improvement initiatives to enhance patient care, operational processes, and financial outcomes. Ensure organizational alignment resulting in the adoption of evidence-based clinical quality standards for clinical and operational excellence. Establish executive clinical councils for specialty-specific areas to achieve physician and caregiver engagement, development of leaders, and implementation of standardized data and analytics. Utilize data analytics to inform strategic decisions, track performance metrics, and identify opportunities for improvement.

5. Innovation and Expertise: Promote and support innovative practices and technologies to advance service line capabilities and patient outcomes. Serve as the subject matter expert and adviser for service lines, maintaining expertise through industry collaboration and knowledge development. Establish CommonSpirit as the preeminent expert in these areas.

6. Financial and Compliance Management: Monitor and manage budgets, financial performance, and resource allocation for service lines. Ensure compliance with all regulatory requirements and organizational policies.

7. Growth and Financial Sustainment: Ensure service lines contribute to growth plans and financial sustainment for the organization.

Required Education and Experience:

● Master’s in Business Administration, Master’s in Healthcare Administration required.
● Minimum 10 years of experience in discipline and 10 years progressively responsible leadership experience in clinical
operations and service lines within an integrated health system

Required Minimum Knowledge, Skills, Abilities and Training:

● Demonstrated ability to lead multi-specialty groups of physicians, work effectively in a matrix organization. Demonstrated ability to work effectively in a dyadic leadership model
● Must be goal-oriented and able to drive multi-disciplinary and cross-functional teams to consensus in a matrix organization.
● Must show a demonstrated ability to work across multiple geographies and develop relationships while working in a digital environment
● Managing Multiple Priorities: Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
● Conflict management: Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
● Patient/Customer Focus: Demonstrate patient and consumer perspective is a driving force behind actions and business decisions.
● Accountability: Holds self and others accountable to achievement of goals.
● Technical Competence: Demonstrates breadth and/or depth of professional/technical skills and capabilities required for executive leadership.

● Building Partnerships & Teamwork: Takes initiative to build strategic relationships to help achieve desired outcomes.
● Building Trust: Interacts with others in a way that gives them confidence in one’s intentions and those of the
organization.
● Leading Through Mission, Vision & Values: Keeps the organization’s mission, vision and values at the forefront of associate decision making and action.
● Judgement and Decision Making: Understands of the need to carefully evaluate the impact of emerging business situations and ability to select and assertively communicate actions and activities that maximize organizational performance.
● Systemic Perspective: Able to utilize various methods and techniques to frame problems and situations from the perspective of their impact on the entire system and to make appropriate action plans and take the right risks.

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.