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Case Manager RN

West Des Moines, Iowa

MercyOne West Des Moines Medical Center


Partnering for a stronger, healthier world.

At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in humankindness.

  • Employment Type: Full Time
  • Department: Care Coordination - Cancer Center
  • Hours/Pay Period: 80
Requisition ID 2022-256001 Employment Type Full Time Hours/Pay Period 80 Shift Day Weekly Schedule Monday-Friday 8:00 to 4:30 Remote No Category Staff Nurse
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Job Details


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.



Develops, coordinates and oversees the implementation of patient specific plan of care.  Works collaboratively with physicians, staff, and other health care professionals/agencies to negotiate care coordination across the health care continuum for disease specific populations.  Communicates feedback about progress towards client goals with appropriate individual/groups at specific intervals.  Collaborates with other services and disciplines, and when appropriate, the client’s medical physician and/or related health care professionals/agencies to enhance a holistic approach to patient care.  Ensures safety, best practice, and high quality standards of care are maintained across the continuum.  Is accountable for Care Management evaluation including: data capture and analysis, outcome achievement, and fiscal responsibility in an effort to improve service, quality and cost provided to the clients served. 


  • Completes a comprehensive assessment of the client’s holistic health status and needs to include clinical condition, support systems and resources, client/family knowledge, perception and adjustment towards disease process, and community resources.
  • Screens patients/clients for identified and potential needs. Makes referral to appropriate multi-disciplinary services.
  • Documents case management plan to include: assessment, client/family participation and understanding, consult referrals and discharge plan of care.
  • Educates staff, clients/families, and medical community on care coordination and regulatory issues that impact care and outcomes.
  • Documents clearly and timely in the Electronic Health Record and other required systems to insure effective communications along the continuum.
  • Collaborates with Utilization Management staff regarding payer information, level of care and status determinations for patients.
  • Understands and self manages to support facility/CIN level success goals; including improvements in quality, cost of care and member experience for the facility/CIN’s population.
  • Identifies opportunities for improvement (at individual, facility/CIN levels and actively works with healthcare and facility/CIN team to correct or improve results.
  • Develops and utilizes tools available to effectively evaluate, summarize and communicate patient’s progress toward outcomes to members of the healthcare team and patient and family.
  • Has a working knowledge of financial and reimbursement processes Medicare DRG payment, Case Rates, Managed Care Risk Contracting, etc.
  • Coordinates and conducts patient care rounds and family conferences.
  • Collaborates with Unit Director in strategies/tactics to achieve unit based goals such as quality, financial, and safety indicators.
  • Demonstrates a wide theory/research base that supports sound clinical and psychological orientation. Specific knowledge regarding pathophysiology, natural history of disease processes, and impact on functional ability and level of care.
  • Serves as a professional role model/mentor and change agent to develop and assist others.
  • Other duties as assigned by CIN Director/Care Management/Social Services Manager.



  • Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa
  • Three years RN or Care Coordination experience, required.
  • Bachelor’s degree in nursing or actively pursuing (at least six credits per year).  A Bachelor’s degree in a related field is also acceptable. .
  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Nursing excellence
starts with you.

Are you a career fit with our CommonSpirit Health culture? To understand how we are structured, we believe in some core philoosophies with the following:

We will be stronger together, achieving excellence in all we do, collaborating across the fields and growing our collective knowledge.

We will let humankindness guide us as we treat every person with hollistic, persaonalized care for the bod, mind and spirit.

We will advance the science and art of nursing as innovative leaders who demonstrate the power of evidence-based, compassionate care. If you believe in working together with humankindness for all to advance the science and art of nursing - thne you have found your career fit with us!

“Our hope is that you will always feel inspired, knowing you truly are the heart and soul of CommonSpirit.”

– Kathleen D. Sanford, EVP, Chief Nursing Officer

Your Possible Career Path

This is a snapshot of your potential career path highlights the series of job positions that help you progress towards your goals and objectives. Ultimately, your career path depends on your career values and personal goals.

 Career path shows a list of jobs that someone could get by getting promotions at this company: 1. Student Nurse  2. New Grad Nurse  3. Staff Nurse 4. Educator 5. Charge Nurses/ Supervisors  6. Nurse Practitioner  7. Mangers/Directrors  8. CNE

Success Profile

What makes a successful Case Manager RN at MercyOne West Des Moines Medical Center

  • Compassionate
  • Trustworthy
  • Proactive
  • Collaborative
  • Communicator
  • Balanced

Our Total Reward Offerings

At CommonSpirit Health, your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs. Please explore what we have to offer below.

  • Pay and Recognition

  • Balanced Life

  • Well-Being

  • Professional Growth

  • Financial Future

  • Dependent Care

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.