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Group of Nurses
Live your purpose with a unified vision.

Director, Clinical Services

University Place, Washington

CHI Franciscan Health at Home


Partnering for a stronger, healthier world.

At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in humankindness.

  • Employment Type: Full Time
  • Department: Home Health and Hospice
  • Hours/Pay Period: 80

The posted compensation range of $53.21 - $77.16 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-362657 Employment Type Full Time Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday 8:00am - 5:00pm Remote No Category Nursing Leadership

Job Details


HAH CHI Franciscan Health at Home

Join the CommonSpirit Family, rated in the ‘Top 150 Best Places to work in Healthcare’ by Becker’s Healthcare!

At CHI Franciscan Health at Home, we see every day as a chance to create a positive impact. We lead through our values centered on compassion, inclusion, integrity, excellence and collaboration. Our innovative services and specialty programs recognize the needs of each patient and promote the highest quality of life. Our goal is to ensure all services consistently exceed quality measures and the expectations of patients and referring physicians.


The Director, Clinical Services is responsible for the planning, direction, coordination, supervision, evaluation and provision of all clinical services provided by the assigned facility location. Oversees the coordination, continuity, and quality of clinical care, as well as the management of patient services and monitors, evaluates, and takes action on clinical measures of performance. Participates in the recruitment of employees, and provides the supervision necessary to facilitate the provision of quality care and patient satisfaction; and leads the education, training, and development of associates

  • Functions as an effective team member and contributes to the development and achievement of location(s) and organizational goals and objectives.
  • Is promptly and professionally available to assist and provide support and guidance to all office and clinical staff.
  • Maintains effective communication and confidentiality of information.
  • Ensures clinical supervision of personnel in all care and service areas are provided 24 hours per day and 7 days a week.
  • Ensures the effective delivery of clinical services to patients in accordance with company clinical, strategic, quality improvement and productivity standards.
  • Oversees clinical operations and assures compliance and competency to home care/hospice policy, accrediting body’s standards and Federal, State, and County rules and regulations.
  • Ensure the accuracy, completeness and timeliness of clinical records and regulatory, operational and financial compliance.
  • Provides oversight to the orientation program and ongoing clinical education within the location(s) to assure clear, concise, and accurate education of all employees.
  • Responsible to lead all State, Federal, County or accrediting body surveys in location(s).

Managing Direct Reports

  • Responsible for the recruitment and retention, orientation, ongoing training, direction, supervision and evaluation of all clinical staff and support for back office staff as location(s) needs require. Assures staff competency and ensures staff are performing at organizational productivity benchmarks.
  • Creates an “expectation of excellence” and manages performance of direct reports to maximize the value of employee’ contributions toward organizational success.
  • Provides direction and support to employees to deliver quality services with a focus on organizational success.
  • Supports and promotes department, branch, and organization decisions.

Clinical Services

  • Demonstrates sensitivity to the needs, customs, or feelings of patient and caregivers.
  • Ensure patient’s plan of care is individualized and appropriate.
  • Provides employee education leadership; with implementation assistance from the Manager, Clinical Services
  • Completes assigned work flow accurately and in a timely manner.
  • May serve at Administrator of Record with State Regulatory agency.


  • Responsible for the location’s quality improvement and clinical excellence program.
  • Assures appropriate service utilization and appropriate OASIS scoring.
  • Assures effective and efficient use of all chronic care management programs in the location.
  • Reviews all occurrence and complaint reports and related follow up needed.

Elevate Your Well-being - Unmatched Benefits Await!

We value your health and happiness. Enjoy comprehensive medical, dental, and vision coverage. Secure your financial future with Health Savings Accounts. Protect what matters most with Life Insurance.

  • Excellent Vacation Plan to recharge
  • Seven paid holidays/four floating holidays (PTO)
  • Blue Cross Blue Shield Standard PPO Plan/High Deductible Health Plan
  • Delta Dental Plan
  • EyeMed Vision Plan
  • Fidelity 401(K) Plan
  • Lyra Mental Health Benefits
  • Cigna Life/AD&D Plans
  • Cigna Long Term Disability
  • Cigna Short Term Disability
  • Cigna Critical Illness/Group Universal Life Insurance

  • Current Registered Nurse (RN), Physical Therapist, or Occupational Therapist license in good standing to practice in the state(s) in which they operate.
  • Must obtain and maintain current CPR or BLS Certification
  • Three years management experience is highly preferred.
  • Two years clinical home care experience is highly preferred.
  • Excellent clinical skills.
  • Thorough knowledge and understanding of regulatory home care requirements is a plus.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Nursing excellence starts with you.

Are you a career fit with our CommonSpirit Health culture? To understand how we are structured, we believe in some core philosophies with the following:

We will be stronger together, achieving excellence in all we do, collaborating across the fields and growing our collective knowledge.

We will let humankindness guide us as we treat every person with holistic, personalized care for the body, mind and spirit.

We will advance the science and art of nursing as innovative leaders who demonstrate the power of evidence-based, compassionate care. If you believe in working together with humankindness for all to advance the science and art of nursing - then you have found your career fit with us!

“Our hope is that you will always feel inspired, knowing you truly are the heart and soul of CommonSpirit.”

– Kathleen D. Sanford, EVP, Chief Nursing Officer

Your Potential Career Path

This is a snapshot of your potential career path highlights the series of job positions that help you progress towards your goals and objectives. Ultimately, your career path depends on your career values and personal goals.

Student Nurse New Grad Nurse Staff Nurse Educator Mangers/Directors CNE Charge Nurses/ Supervisors Nurse Practitioner Student Nurse New Grad Nurse Staff Nurse Educator Charge Nurses/ Supervisors Nurse Practitioner Mangers/Directors CNE

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Our Total Reward Offerings

At CommonSpirit Health, we believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs.

  • Pay and Recognition

  • Balanced Life

  • Well-Being

  • Professional Growth

  • Financial Future

  • Dependent Care

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.