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System Director, Administrative Applications and Software Support

CSH IT Service
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Requisition ID 2021-192467 Employment Type Full Time Department Information Technology Hours/Pay Period 80 Shift Day Standard Hours Monday - Friday (8:00 AM - 5:00 PM)
Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Responsibilities

Job Summary / Purpose

CommonSpirit is looking for a Director of Administrative Applications and Software Support (CarePack). As a Director, you will act as a trusted advisor, subject-matter expert and escalation point for the client and staff through building and maintaining relationships, strategic planning and resolution of issues. You will plan roadmaps with strategic partners in the business units and Software Engineering.  You will work with cross-functional teams to deliver solutions on time and within expected scope and budget as well as develop and lead strategies to improve client satisfaction. You will be responsible for leading a team in multiple modules and standardizing applications.  You will be working with the clients.  You will drive long term planning and annual budgeting for both strategic and tactical investments.

The successful candidate for this role will have extensive experience in management with both staff and budget responsibilities. You will have exceptional analytical ability and the ability to communicate complex concepts to executives and working level audiences. You will have robust organizational, written and verbal communication skills, to drive delivery and a program’s vision and strategy with the right processes, communication channels and metrics in place to measure and ensure success. Experience working with highly complex projects or programs within a large organization is required. You will have a proven track record of leading multi-disciplinary teams and have demonstrated experience with complex multi-stakeholder decision-making.

Essential Key Job Responsibilities

  • Creating relationships with Business Units, Engineering and Operations teams
  • Managing multiple teams of people
  • Managing multiple application implementations
  • Managing Vendor relationships
  • Financial acumen to work with VMO, Finance and accounting teams
  • Decommissioning of non standard applications
  • Support Mission and Values
  • Provide innovation to business approaches, being proactive to identify new opportunities and strive for improvements, while effectively overcoming barriers impacting performance and outcomes.
  • Effectively execute plans and implement change, reflecting strategic agility

Benefits Include:

Benefits include Medical, Dental, Vision, Paid Time Off, Holidays, Retirement Program, Disability Plans, Tuition Reimbursement, Adoption Assistance, Employee Assistance Program (EAP), Discount Programs, Life Insurance Plans, Worker Compensation, Dress for Your Day Policy, Voluntary
Benefits.

Compensation Range:$62.50to $81.00, hourly rates, annualized. Depending upon geographic pay area. 

Position is eligible for incentive pay based on company performance. Position is able to work remotely.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

#LI-Remote

#missioncritical


Qualifications

Required Experience and Education

  • Master’s degree Preferred
  • Experience leading multi-disciplinary teams 
  • Experience with direct senior level client relationships 
  • Experienced in Large Implementations and steady state operational support.  
  • 11+ years of management and/or management consulting experience, including staff and P&L responsibility 
  • Experience leading large, complex, high-visibility projects and programs Receipt of the appropriate government security clearance applicable for your position within Healthcare
  • Due to the client contract you will be assigned, this position requires you to be a U.S. citizen 

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.