ITD Product Owner
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Job Summary / Purpose
The Product Owner is innovative and experienced and has proven outcomes in delivering consumer-focused web and native mobile products and services to provide an intensely positive and personalized integrated experience for our consumers and patients while streamlining operational, clinical and administrative workflows. This position is responsible for innovating, prioritizing and delivering some of CommonSpirit Health’s most strategic initiatives.
This person partners with key subject matter experts throughout the organization to provide vision, guidance and daily direction for development and integration efforts for portions of our portfolio of consumer facing digital products which provide the ability to engage digitally with CommonSpirit Health. The portfolio spans the holistic journey of our consumers and patients through our integrated Digital Front Door while considering the needs and usability of our staff and clinical teams. This portfolio of work continues to grow and this role will be critical for successful delivery of value to CommonSpirit Health.
Essential Key Job Responsibilities
- Ultimately responsible for technical success of product
- Decides what features are required for product and order in which they will be delivered based on outcomes desired
- Writes requirements based on definitions of product readiness / product completeness
- Defines user product criteria to satisfy through development
- Coordinates hiring and staffing of product teams
- Coordinates work between technical and business talent
- Manages engagement with technical stakeholders as needed
- Plans sprints
- Delivers business results (agrees to specific and measurable KPIs)
- Delivers quality products
- Measures and continually improves user satisfaction (patient, clinical teams, operations, marketing, etc) and product performance
- Ensures adoption of products through various methods
- Removes roadblocks
- Provides approval of delivered functionality for production
Benefits include Medical, Dental, Vision, Paid Time Off, Holidays, Retirement Program, Disability Plans, Tuition Reimbursement, Adoption Assistance, Employee Assistance Program (EAP), Discount Programs, Life Insurance Plans, Worker Compensation, Dress for Your Day Policy, Voluntary
Compensation Range: Pay range varies by geographic location and experience. Denver area - $51.66/hr - $67.16/hr.
Position is eligible for incentive pay based on company performance. Position is able to work remotely.
Required Education and Experience
- 5+ years’ experience in Product Management and/or Product Ownership for consumer-facing products including both web and native mobile
- Bachelor’s degree in technology, computer science or related field
Master’s degree in business, hospital administration, computer science or a related field
- 2+ years’ experience or degree in marketing
- Leadership experience in a complex health care environment
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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.