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Manager Clinic Practice II

Baylor St Luke's Medical Group The Woodlands, Texas
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The posted compensation range of $26.51 - $38.44 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-381373 Employment Type Full Time Department Primary Care Hours/Pay Period 80 Shift Day Weekly Schedule M-F / Daytime hours could vary Remote No Category Management
Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Responsibilities

The Practice Manager II is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make
recommendations to improve customer service as appropriate. May support 5 or more providers at any given time. This may also be specialty or multi-specialty environment.

1. Manage clinic staff on day-to-day operations.
2. Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
3. Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
4. Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
5. Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
6. Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
7. Work with Regional Director to develop and implement performance goals and objectives.
8. Assist Regional Director with implementation and development of long-range plans.
9. Monitor payroll system to control time management.
10. Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.
11. Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
12. Act as the liaison between the practice and Central Billing Office.
13. Perform other duties as assigned.


Qualifications

Required Education and Experience

* Associate degree in healthcare or related field or equivalent work experience in a clinic setting required.
* 3 – 5 years practice management or practice administrator experience required.
* 3 years supervisory-level experience required.

Required Minimum Knowledge, Skills, Abilities and Training

* Ability to supervise staff, monitor and prioritize work flow, and provide effective training and guidance.
* Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel.
* Demonstrate business and analytic/financial skills.
* Demonstrate effective verbal and written communication and organizational skills
* Demonstrate ability to shape communications to the needs of the audience.
* Demonstrate working knowledge of the concepts, practices, policies, procedures, standards, systems and tools applicable to health care administration.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.