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Patient Registration Representative

Mark Twain Medical Center San Andreas, California
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Requisition ID 2022-252080 Employment Type PRN Department Patient Registration Hours/Pay Period 16 Shift Varies Weekly Schedule Varied, based upon business needs Remote No Category Administrative and Clerical
Overview

Mark Twain Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. Mark Twain Medical Center opened on August 26 1951 and is located in beautiful San Andreas California. Since opening Mark Twain has provided the highest quality health care for all those needing medical care in Calaveras County. We offer care expert staff and state-of-the-art equipment to meet the growing needs of our community and are committed to the values of dignity collaboration justice stewardship and excellence.


Responsibilities

Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a
positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for
services rendered, primary duties include:

a) Appropriate patient identification

b) Collecting accurate and thorough patient demographic data

c) Obtaining insurance information and verifying eligibility and benefits

d) Determining and collecting patient financial liability

e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.


Qualifications

Minimum:

  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare
    insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred.
  • Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent
  • Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
  • Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.

Preferred:

  • Knowledge of charity care programs as well as the various government and non-government programs preferred.
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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.