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ITD Performance Effectiveness Portfolio Manager

CommonSpirit Health IT Services Remote
Requisition ID 2021-197616 Employment Type Full Time Department Information Technology Hours/Pay Period 80 Shift Day Standard Hours Monday - Friday (8:00 AM - 5:00 PM) Remote Yes

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Job Summary

The ideal candidate will have a strong knowledge of workflows, implementation timelines, in depth PM philosophy and skills/experience.

The Portfolio Manager is accountable for the project objectives. They’re responsible for managing resource allocation, influencing sponsors and prioritizing work. The Portfolio Manager plays an active role in making decisions involving processes and structures to support enterprise wide change.  The Portfolio Manager must have the ability to manage business sponsor relationships and navigate the political landscape. They will oversee medium or large projects and, at times, be assigned to multiple projects.

Responsibilities, Duties and Skills 

Responsible for portfolio oversight, management and delivery of all investment related activities within the assigned portfolio; selection, prioritization and integrated delivery roadmap. Design Program controls for swift mobilization, delivery and value realization.  Implement staff develop to ensure top performance. Provide operational leadership for programs. 

Consistently delivers against agreed investment plans across the enterprise; is responsive and realistic about time/resources to deliver. Applies systematic thinking to identify new solutions. Able to win impact and influence regardless of organization boundaries and relationships. Is personally credible. Maintains confidences.

Develop strategic pathway, teams and process to transform from project to product mindset.

Partner closely with IT & Digital Senior Leadership, focus on efficiency and transparency and continue to enhance operational experience.

The role will also engage with Business units and lead activities that will help the company transform toward strategic goals.   This role has responsibility for curating a single demand signal, single supply and capacity plan for the technology and digital team as it relates to the portfolio of investments.  Also, ensures tight sequencing including orchestration of cross product/team dependencies.

Facilitates demand management practices to balance capacity with demand in support of the rolling portfolio management process. 

Oversee the Project and program managers assigned to portfolio to follow standard methodology, tools and delivery methodologies used across the portfolio.

Provide input into the creation/ development/ update of standardized Project / Program Management artifacts/ methodology in collaboration with the ITD and PM community to identify ways in elevating overall ITD delivery.

Measure portfolio performance versus SLAs and generate performance reports.

Publish executive level scorecards, status reports, and metrics to the broader organization that provide transparency into the ITD Portfolio.

Drive excellence and best practices in Agile and multi-delivery methodologies.

Leads quarterly roadmap sessions.

Owns the consolidated high-level tracking/reporting of the end-to-end investment portfolio from intake/discovery, governance, and project delivery for the committee.

Perform ongoing analysis of the portfolio to look for synergies and/or issues and risks that the organization should address.

Facilitate portfolio meetings with key Tower/ Division CIO stakeholders.

Works with stakeholders to (re-)prioritize based on funding / resource allocations, and strategic alignment.

Review end-to-end project portfolio (intake, governance, delivery), and follow-up on any escalated items around process constraints, outstanding action items, resourcing, information gaps, etc.

Assess resource demands across the portfolio and work to identify constraints by role, escalate conflicts and work to address those conflicts within and across Portfolio’s.

Assess Portfolio Master schedule reviewing interdependencies within and outside the portfolio and address conflicts.

Coordinates with Finance to ensure Accounting processes are followed and that necessary CIP/Activity tracking codes are in place.

Understands the financial commitments of the portfolio and works to approve associated spend on Purchase Orders.

Understanding of Finance and Accounting principles in relation to project budgets, purchasing and analysis of financial results.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Benefits Include: Benefits include Medical, Dental, Vision, Paid Time Off, Holidays, Retirement Program, Disability Plans, Tuition Reimbursement, Adoption Assistance, Employee Assistance Program (EAP), Discount Programs, Life Insurance Plans, Worker Compensation, Dress for Your Day Policy, Voluntary Benefits.

Compensation Range:  $54.11  to $70.35, hourly rates, annualized. Varies by geographic pay areas and is only an estimate. 

Position is eligible for incentive pay based on company performance. This position is eligible to work from home. 


Education and Experience

  • Bachelors Preferred or equivalent work experience.
  • 5+ years of project management experience. Leadership experience managing cross functional teams. Collaborating with director level management and key stakeholders.
  • Previous Portfolio Management experience desired
  • Project Management Professional (PMP)® Certification preferred.

Required Minimum Skills, Knowledge and Training

  • Previous experience in Healthcare IT.
  • Significant experience using and optimizing Project Management tools i.e. Planview, MS Project, ServiceNow.
  • Experience in delivering projects and managing programs.
  • Experience in implementing, monitoring and optimizing project management methodology.
  • Superior people management skills.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.