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Pharmacy Tech

Dignity Health Medical Group Rancho Cordova, California
Requisition ID 2022-276022 Employment Type Full Time Department Clinic Pharmacy Hours/Pay Period 80 Shift Day Weekly Schedule Monday-Friday (8:30am-5:00pm) Remote No Category Pharmacy

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.


Position Summary:

The Pharmacy Technician Specialist is responsible for gathering information from medical records and other sources as required to process medication refill requests while adhering to the departments protocol policies.

Responsibilities may include:
- Conduct and analyzes EMR chart notes and/or laboratory tests
- Reviews renewal requests to ensure that the patient has a participating e-fill provider and has documentation of previous and/or future appointments in the clinic schedule
- Ensures each refill request has appropriate documentation in the patients chart
- Appropriately notifies the prescribing provider of any protocol criteria that are not met after reviewing the requested medication
- Appropriately notifies the correct entities if a patient has not adhered to the monitoring parameters established by the prescribing provider
- Process refill requests received from pharmacies via fax or EMR with accuracy and precision
- Provides daily refill request information to the E-Fill Supervisor
- Consistently and positively communicates and collaborates with colleagues supervisor and customers (internal and external) both orally and in writing
- Help streamline the e-fill process for patients and clinic staff
- Educate the clinic staff regarding the e-fill process


Minimum Qualifications:

  • Associate degree required
    • Related work experience and college level education may be considered in lieu of education requirement.
  • Current California Pharmacy Technician license required
  • Experience in retail pharmacy required
  • Required Abilities and Skills:
    • Ability to be self-motivated and work within minimal supervision yet able to recognize when it is appropriate to seek assistance
    • Ability to perform pharmacy calculations
    • Ability to operate fax machine photocopier and voice mail system
    • Capable of using/learning to use an electronic medical record (EMR)
    • Demonstrate computer skills with clinical quality and financial reporting required including Microsoft Word Microsoft Excel Microsoft PowerPoint and Desktop Publishing software
    • Ability to work with and communicate to diverse work force in all levels of the organization
    • Must have strong ability to serve as a patient advocate through a demonstrated skill in and understanding
    • Able to exercise discretion to ensure that patient confidentiality is maintained and a professional respectful clinic/department environment exists at all times
    • Strong communication skills
  • Required knowledge: 
    • Familiar with electronic methods of communications (e.g. e-mails computer messaging pagers etc)
    • Knowledge of e-prescribing capabilities and limitations
    • Knowledge of clinic and department policies and procedures
    • Familiar with Dignity Health Medical Foundation clinics names and locations
  • Other Requirements: 
    • Must be able to adapt easily to change
    • Must be able to work in a team environment that may change or fluctuate dependent on the activity or time frame
    • Ability to promote a role model of excellent customer service

Preferred Qualifications:

  • Two (2) years experience in retail pharmacy medical/ insurance environment preferred
  • Knowledge of generic and trade drug names and pharmacy terminology preferred

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.