Care Coordination Educator RN

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California.  Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

***This position is hybrid in-office/clinic and work from home.  If training needs to occur on Saturday, the weekly schedule will be adjusted accordingly.

Position Summary:

Under the direction of the Manager for Continuing Care, the Registered Nurse (RN) is responsible for planning and conducting needs assessment and evaluating orientation and staff development programs for staff and non-provider clinical staff. This position ensures clinical services are effective and meet all regulatory requirements and that patients are provided with quality health care.

Responsibilities may include:
- Designs and develops educational plans. Researches and applies best practices, government regulations, and guidelines as it relates to clinical education and training. Deveolpes appropriate SOP's as related to training,
- Leads and coordinates educational training and assessments for orientation of new staff in Utilization Management (UM)/Continuing Care (CC). Additionally, conducts, coordinates, and evaluates orientation and ongoing training and education for non-provider clinical staff (i.e. MA, LVN, RN, CHW, Navigator, Clerks, Interns, etc).
- Assesses clinical performance in relation to established performance standards. Organizes annual updates and skills fairs and competency evaluation processes. Works closely with clinic supervisor/manager to provide educational support to meet individual learning competencies.
- Develops relevant and clinically oriented educational activities designed to be consistent with best practices and the mission, vision, goals, and specified service lines of Dignity Health Medical Foundation.
- Improve job knowledge, enhances skills, and ensures that clinic managers, and non-provider clinical staff are able to provide excellent support for patients and providers.

Minimum Qualifications:

- Minimum of four (4) years clinical nursing experience required. Previous teaching experience, knowledge of ambulatory care regulations, NCQA, Joint Commission Standards and scope of practice of RN, LVN, LCSW, Social Workers required.
- Bachelors degree in Nursing (BSN) or equivalent experience required.
- Valid California Registered Nurse (RN) License is required.
- Basic Life Support (BLS) Certification through American Heart Association is required.
- Ability to work with multidisciplinary teams, and effectively communicate with a variety of staff (administrative/clerical, medical assistants, LVNs/RNs, providers, office managers) with different skill levels. Knowledge of clinical informatics, computer skills, and adult learning theory is required.

Preferred Qualifications:

- 2 years experience in Ambulatory Care preferred.
- Utilzation management (UM), psychiatric nursing and/or case management experience preferred.
- Master's degree in Nursing (MSN) or related field preferred.

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