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Medical Receptionist

Yavapai Regional Medical Center Prescott, Arizona
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The posted compensation range of $18.00 - $20.38 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2023-332414 Employment Type Full Time Department Cardiology Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00am - 5:00pm) Remote No Category Administrative and Clerical
Overview

As our Medical Receptionist at Dignity Health Yavapai Regional Medical Group, you will help patients check-in and schedule appointments so they can receive quality healthcare services.

Every day, your main task will be to greet patients, answer phone calls, and ensure that all necessary paperwork is completed accurately and efficiently. You will be expected to provide excellent customer service and make patients feel comfortable and welcomed. To be successful in this role, you must possess excellent communication and organizational skills, be proficient in using electronic medical records and scheduling systems, and have a high level of attention to detail.

Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family security and belonging. Our compassion and commitment to quality care has earned awards such as the Stroke Care Excellence Award (2022) Neuroscience Excellence Award (2021 2020) and America’s 100 Best Hospitals for Stroke Care Awards (2020 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness


Responsibilities
  • Ensures positive customer service atmosphere and interactions in reception areas
  • Answers the telephone in a pleasant and helpful manner
  • Complete full patient registration when registering new patients.
  • Ensure all patient information is updated and current when following up/interacting with patients.
  • Verify insurance eligibility and/or benefits.

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Qualifications

Minimum:

  • High School Diploma/GED
  • Basic computer skills required. Outlook, Windows-based programs.

Preferred:

  • Previous medical office and/or insurance experience
  • Bi-lingual skills
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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.