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Traveler Virtual Patient Companion

Dignity Health Phoenix, Arizona
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The posted compensation range of $25.00 - $81.25 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-383805 Employment Type Full Time Department On-Site Virtual Clinical Command Center Hours/Pay Period 72 Shift Day Weekly Schedule Varied Days Remote No Category Patient Care Services (Non-RN)
Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Responsibilities

This position is responsible for continually monitoring patients that have been identified as being at high risk of falling, elopement, illicit drug / alcohol use, disoriented/demented, pulling out lines/tubes and/or other areas of potential concern.   The Travel Patient Companion monitors patients located in multiple CommonSpirit Health facilities across the United States. The patients have been identified as requiring observation on a continual basis in order to quickly identify circumstances that could impact their ongoing safety and care.   Monitoring is executed from a CommonSpirit Health System Office, utilizing live non-recorded streaming video equipment to ensure that patients are interacting with the environment in a safe and appropriate manner at all times. As a travel patient companion, you will have the ability to travel across CommonSpirit Health to provide your expertise when staffing needs arise.

Work Requires:

  • Ability to accurately recognize signs of  patient agitation, impulsiveness, pulling at lines/tubes, and/or illicit drug or alcohol use
  • Capacity to take appropriate action and follow established protocols of notifying staff of patient safety concern(s) identified 
  • Ability to establish and maintain effective communication channels with patients, colleagues, and bedside direct patient care staff.  
  • Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.  
  • Knowledge of, or ability to learn, procedures, equipment, and terminology applicable to the operations of the assigned work unit
  • Monitors patients utilizing video observation platforms, and telecommunication tools
  • Follows proper channels of communication in handling routine and emergency situations
  • Follows established protocols/procedures
  • Has awareness of and strives to improve department metrics
  • Represents the core values of CommonSpirit Health during all interactions
  • Observes assigned patients by monitoring non-recorded streaming video equipment linked to a live feed from a camera situated in the patient’s room or other hospital-specific video observation platforms


Qualifications
  • High School Diploma, or equivalent required
  • 2 years of prior and recent experience in patient care (e.g., CNA, Unit Clerk, MA, LVN, etc.)
  • Current Nursing Assistant Certification
  • Satisfactory completion of the competency based training program as a Virtual Companion at CommonSpirit Health
  • Knowledge of, or ability to learn, the function and use of the streaming video monitoring equipment. 

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.