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System Director Community Impact Operations and Partnerships

Dignity Health Phoenix, Arizona
Requisition ID 2022-263625 Employment Type Full Time Department Mission Services Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00 AM - 5:00 PM) Remote Yes Category Pastoral Care

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Job Summary / Purpose
The System Director Community Impact and Operations supports the development and execution of CommonSpirit Health’s community health strategies. The successful candidate will be responsible for fostering public/private and community partnerships that advance the goals of new and existing community care hubs. Through this role, the director will be responsible for supporting and providing technical assistance to position community-based organizations as critical partners in responding to healthcare challenges, especially as contracting between healthcare entities and community-based organizations increase. The director will help build capacity and resiliency in the communities to build a healthcare ecosystem that integrates community-based organizations, establish cohesive community care hubs and ensure connectivity and engagement with internal CommonSpirit Health stakeholders. The director will also support the advancement of CommonSpirit’s community health strategies and goals.

Essential Key Job Responsibilities

    • Conduct qualitative and quantitative assessments, gather information, develop recommendations, and provide technical assistance (inclusive of new models, financing mechanisms, and advocacy and policy levers) related to implementing and sustaining community care hubs, starting with a healthy aging focus.
    • Develop and deliver structured and engaging presentations, with the ability to synthesize complex data and information for a variety of settings and diverse audiences.
    • Provide support for all stages of establishing and integrating community care hubs – from leadership, finance, business development, network development and support, to network administration – to increase social determinants of health service availability and delivery.
    • Identify opportunities to expand and grow community care hubs, and generate value to healthcare stakeholders.
    • Manage and support various community health initiatives including developing project work plans, managing milestones, effectively communicating project status with partners and internal stakeholders, anticipating and addressing needs, identifying and addressing issues and managing deliverables – for community health initiatives, such as community care hubs focused on healthy aging, and other assigned projects/initiatives.
    • Build strong relationships and serve as a key point of contact across multiple projects, with the ability to build and maintain partner relationships based on trust and expertise.
    • Work with internal stakeholders, including but not limited to care coordination, population health, communications, philanthropy, and partners to integrate and raise funds for community health initiatives and community care hubs to advance CommonSpirit Health’s mission.


Required Education and Experience

  • Bachelor’s degree from an accredited college is required. Advanced degree in public health or MBA is preferred.
  • Eight or more years’ experience working in a matrixed organization or consulting firm within healthcare, community health, public health, or other comparable related role.
  • A minimum of 10 years’ combined experience managing projects, programs, and complex change initiatives.

Required Minimum Knowledge, Skills, Abilities and Training

  • Passionate about the mission and work of CommonSpirit in promoting integrated, person-centered, equitable care for the older adult and aging population, including communities experiencing inequities and racial injustices.
  • Effectively communicate (oral, written) complex ideas and solutions upon deep analysis, problem solving, and research – into documents, Powerpoints/slides, Excel/sheets, etc.
  • Integrate and align solutions with varied stakeholders by taking initiative to solve problems and take action.
  • Demonstrate excellent project management and leadership skills as well as the ability to make decisions independently using tact, good judgment and deep critical thinking and empathetic skills.
  • A high-energy relationship builder who can add value and create expansive networks within and outside of CommonSpirit Health with experts at all levels of the organization.
  • Demonstrate positive attitude and ability to mobilize others in ambiguous and fast-paced environments – with humility and empathy.
  • Navigate matrixed organizations and community dynamics, and provide impactful solutions to solve complex issues.
  • Understand both local market perspective and the needs at the system and national levels, and develop plans and solutions to address both.
  • Enthusiasm in promoting and institutionalizing systemic change, with a commitment to building an internal culture of diversity, inclusion, and equity, an understanding of the policy challenges that impact state and/or community-level delivery of health and social services, and an understanding of systemic racism and its impacts on health and well-being.



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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.