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Interpreter Translator

CHI Health Omaha, Nebraska
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Requisition ID 2021-212357 Employment Type Per Diem Department Interpreter Services Hours/Pay Period 0 Shift Day Weekly Schedule Varies Remote No Category Education and Training
Overview

Language needed:

 Karen, Vietnamese, Burmese, and Somali 

Location: CHI St Elizabeth - 2401 S. 73 St, Omaha, NE 68124


Responsibilities

In accordance with NCIHC Standards of Practice and Code of Ethics, interprets from English to the target language and vice versa.

Translates a variety of documents from English to the target language. Occasionally, completes a sight translation or translates a document from the target language to English.

Delivers on a service model goal to provide language assistance services that incorporates efficiency, value and experience.

Identifies gaps in communication services and partners with organizational colleagues to find solutions that ensure compliance with all laws, regulations and credentialing bodies.

Understands and educates to cultural attitudes and customs of LEP individuals and United States healthcare organizations.

Keeps accurate records of interpretations and translations per department protocols.

Serves as a resource for staff on all language assistance matters, including but not limited to, EPIC functionality, telephonic and video interpreting equipment, role of the interpreter and the translation request process.

Responsible for maintaining self up-to-date on organizational and departmental developments by actively participating in meetings, roundings, safety huddles and email correspondence.


Qualifications

Required:

-Pass oral and/or written language proficiency exam.

-Ability to work in a variety of healthcare settings

-Set priorities in demanding situations, communicates priorities and assist with problem solving to achieve results.

-Successful completion of: Medical Terminology Class within 6 months of hire 40 hour introductory interpreting class within 1 year of hire CCHI or NBCMI National Certification (if available for language) within 3 years of hire.

Preferred:

-Prior medical interpreting and/or translating experience.

-High level of skill in Google Work Group

-Prior call center experience.

-Prior customer service experience.

-Prior experience with an electronic health record -Bachelor’s degree in languages, interpretation/translation or healthcare related field. 

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.