Director Facility Management

CommonSpirit Health is a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives and Dignity Health. With its national office in Chicago and a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians, CommonSpirit operates more than 2,000 care sites from clinics and hospitals to home-based care and virtual care services. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen -- both inside our hospitals and out in the community.

Position Summary

This position is responsible for oversight of facility operations of large multi-site hospital and/or health center locations.  Responsibilities may include additional departmental oversight including Plant Operations, Environmental Services, Security, Real Estate Services, and Environmental Safety.  Responsibilities include project management / oversight of minor construction / building renovation projects and other duties as assigned.  This position is responsible for Program Quality Evaluation (PQE), departmental financial performance, personnel recruitment, staff training and development, customer satisfaction program improvements, and personal growth for all locations.

This position may include any combination of the following responsibilities:

• Manages multiple acute care facilities totaling greater than 500,000 square feet, greater than 250 licensed beds, and / or non-acute care buildings
• Responsible for multiple supervisors and/or departments, Environmental Services, Dietary, Transportation, Laundry, Security, etc.
• May serves as the Life Safety Officer over multiple facilities

Duty to Support the Mission, Philosophy, and Values

The Director, Facility Management carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CommonSpirit Health and fully supports CommonSpirit Health’s Mission, Philosophy and Core Values.

Reporting Relationships

This position reports directly to Division Director, Facility Management within National Real Estate Services and interfaces with the various people and teams across System / Divisions / Markets / Hospitals, as needed, for all Facilities related initiatives, and special projects as assigned.

Key Responsibilities

• Manages operations of facility management by conducting monthly department meetings; ensuring that reports are delivered in a timely manner; providing a working environment that meets all regulatory compliance; and completing and maintaining all key performance indicators.
• Develops capital and operational budgets, verifies, and assures appropriate use of staff, materials, supplies and vendors. Assures appropriate use of staff, materials, supplies and vendors.
• Responsible for financial performance of areas managed by: attaining all expense budgets and cost containment targets; assuring that expenditure authority and level are adhered to; and forwarding, in a timely manner, all appropriate PO’s, invoices and financial details to the appropriate sources. Increasing GPO contract compliance and consolidating service contracts at the division level.
• Ensures all maintenance procedures meet all applicable codes, standards, or equipment requirements.
• Responsible for the recruitment, training, and development of staff. This includes holding all necessary staff meetings and conducting or sponsoring education.  Perform midyear and annual performance evaluations.
• Develops an ongoing communication plan with staff, leadership, and customers. This includes conducting all necessary meetings with facility administration and forwarding all positive and negative customer/vendor communications.  Assures client reports are delivered in a timely manner to CSH Divisional leadership.
• Responsible for the annual PQE process. Assures continued accreditation, renewal of licenses, and adherence to rules and guidelines set forth by applicable regulatory agencies. (OSHA, EPA, The Joint Commission, DNV, CMS, etc.)
• Assures current records of all maintenance procedures are kept as required to meet all applicable codes and standards.
• Maintains Preventative and Corrective Maintenance completion rate at or above program targets.
• Manages customer satisfaction surveys at least annually.
• Foster and maintain positive working relationships with senior hospital administration and all other constituents and customers.
• Provides personal growth opportunities and professional training support for team members based on needs that support the team and CommonSpirit Health initiatives.
• Networks with peers to gain innovative ideas and sourcing of information.
• Responsible for the implementation and management of continuous improvement initiatives that support operational excellence, financial stewardship, and national programs.
• Supports construction related activities including an advisory role in the development and implementation of the Master Facility Plan, as required.

Key Skills, Knowledge, & Abilities

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to a variety of analytical support requests.
• Ability to solve practical problems and deal with variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Understanding of cost-benefit analysis in selection of sustainable business strategies. Knowledge of financial planning including budget development, consultant contract review and project budgeting.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to prepare, analyze and present budgets, detailed financial and business case studies.
• Outstanding communication and interpersonal skills. Must be able to communicate with all levels in a respectful, supportive, positive, objective manner, keeping the issues at the forefront of the discussion.
• Organizational skills: time management, self-motivation, project management, priority setting.
• Computer Skills: Google Suites MS Office (Word, Excel, PowerPoint, Access), Outlook, Relational Databases, and Microsoft Project.
• Facilitation, change management, and group process skills.
• Working knowledge of codes and standards.  These include but may not be limited to those that regulate the healthcare industry.

Education and Experience

• Bachelor Degree in related field preferred or equivalent combination of education and work experience may be considered.

• Minimum 7 years of progressive leadership experience with a minimum of 4 years in hospital maintenance / medical equipment operations management required.
• Professional Designation, Licensure, certification preferred i.e. (CHFM, CHC, PE).
• Construction experience, Safety, and Security experience preferred.
• Must demonstrate financial and operational management skills.
• Effective written and verbal communication skills.

Travel

Travel between Divisions / Markets / Hospitals estimated at 25%.

#LI-CSH