Family Services Coordinator

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Women's Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/californiahospital for more information.

The Hope Street Family Center (HSFC) was established in 1992 as a community program of California Hospital Medical Center. Original program funding was provided by a research and demonstration grant from the federal Head Start Bureau as a national effort to develop more effective ways to support young children and families.  Click here to learn more about the Hope Street Family Center.

The Family Services Coordinator responsibilities include providing case management and teaching and demonstrating activities according to the child and family's plan of care. This case manager works in collaboration with a team of professionals to ensure child safety and stability. Will also provide parenting education activities, as well as referrals, advocacy, support, and anticipatory guidance for a caseload of 10 to 11 families. This position will require flexibility with respect to responsibilities as the program evolves over a five-year funding period. All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner.

Requirements:

• Bachelors degree in child development social work psychology human development or a related field.  
• Wraparound training.
• Familiarity with DMH documentation requirements.
• Ability to function as a member of an interdisciplinary team.
• Ability to assess families across a broad spectrum of areas recognizing professional boundaries and the need for consultation from other disciplines.
• Experience working with low-income families and families from diverse cultural and ethnic backgrounds.
• Empathy warmth and the ability to establish ongoing supportive relationships with an ethnically diverse population.
• Knowledge of the agencies in the Pico-Union and downtown Los Angeles areas that serve low-income families.
• Familiarity with the effects of parental alcohol and/or other drug abuse on family health parenting and general functioning. Experience in making home visits to low-income families.
• Skill in organizing and maintaining accurate records. Skill in writing to articulate concepts and ideas in notes and reports.
• Bilingual English/Spanish speaking skills.
• Possession of a valid California drivers license and ability to make home visits to various Los Angeles County locations.