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Administrative Support Associate

Continuing Care Hospital Inc Lexington-Fayette, Kentucky

The posted compensation range of $19.68 - $27.06 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-338263 Employment Type Full Time Department Progressive Care Unit Hours/Pay Period 80 Shift Day Weekly Schedule 8a-5p Remote No Category Administrative and Clerical

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


Job Summary / Purpose

Performs diversified administrative duties and intake coordination for Facility President, Director of Care Management and Quality Manager.  Position is also accountable for providing administrative support for Committee meetings, including medical staff and the Board of Directors.  Work may include a broad range of complex responsibilities involving confidential or technical information and is responsible for planning, researching, problem-solving and performing special projects within minimal supervision, as directed by the Leader.  This position will function independently, organize, prioritize, work well under pressure and deal effectively with all levels within and outside the organization.  

Essential Key Job Responsibilities

  1. Requires involvement with high-level contacts and exposure to sensitive information necessitating considerable use of tact, diplomacy, discretion and judgment.
  2. Must maintain confidentiality and comply with HIPAA requirements.
  3. Responsible for the coordination and functions of meetings including Medical Staff, Board of Directors, Quality meetings and others as needed.
  4. Performs a variety of daily activities and functions, assists with meetings, involving staff and physicians, including scheduling, taking and distributing minutes; assists with maintenance of contracts and service agreements.  
  5. Organizes calendars, establishes appointment priorities, schedules meetings, makes travel and related arrangements, and ensures that material for meetings is prepared and available.  Notes commitments made and ensure follow-up and/or implementation.
  6. Responsible for the tracking, coordination and communication of patient referrals; for contacting insurance companies to ensure verification of benefits and prior authorization approval requirements are met; ensuring that referrals are addressed in a timely manner; and maintaining, organizing and inputting relevant records and documentation into databases
  7. Receives and screens telephone calls, visitors and mail.  Composes routine correspondence and internal/external communication for Leaders approval/signature. Serves as a resource for solving problems, answering questions, resolving complaints and concerns, and giving direction regarding policies and procedures.  Follow up when appropriate to ensure resolution.
  8. Anticipates potential problems or conflicts and takes appropriate action.  Uses judgment and initiative to determine the approach or action to take in non-routine situations.  Interprets and adapts guidelines including unwritten policies, precedents, and practices which are not always completely applicable to changing situations.
  9. Responsible for general clerical support functions.  Maintains supplies and equipment. Maintains departmental records, including staff and financial document processing and tracking.
  10. Completes projects as assigned, with little supervision.  Plans, researches, problem-solves, prioritizes, designs and implements actions to addressed assignments.
  11. May perform financial analysis and audits.
  12. Other duties as assigned by management.


Minimum Qualifications

Required Education (for CHI Leadership Job Levels from Supervisor through President)

Does Not Apply

Required Education for Staff Job Levels

Associates Degree.

Required Licensure and Certifications

Required Minimum Knowledge, Skills and Abilities

Must be proficient in Google Workspace or MS Office Suite.  1 year Executive Assistant experience or admission coordinator required.  Ability to work effectively using a team approach and to establish and maintain positive interpersonal relationships with all staff, physicians and others.  Must possess excellent written and oral communication skills.

PREFERRED Qualifications

Bachelor’s degree in health administration, business or other related fields.  Medical background is preferred as well as professional/community involvement.  Knowledge of medical insurances' (Medicare, Commercial, and Medicaid) regulations.


While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.