Job Summary:

Assists with the efficient operation of the department.  The job is responsible for supporting patient care in the performance of reception, support, and general clerical duties including receiving incoming calls and visitors, facilitating communication among staff and maintaining department records. 

Job Responsibilities:

• Address staffing needs upon request.
• Monitors nursing personnel information to keep accurate and up to date.
• Demonstrates ability to use available software programs. 
• Contributes to the efficient operations of the unit and department.
• Follows the directions of the nurse manager by collecting unit data to identify trends and improve unit outcomes. 
• Demonstrates a commitment to growth and maintenance of competency. 
• Greets and assists all customers, physicians, patients, visitors and employees in a friendly and timely manner. Facilitates and directs communication among visitors, employees and physicians within the assigned work area. Assists physicians in locating patients, staff and information. Maintains and updates phone list/database/etc.

Minimum:

High School diploma or GED

Ability to manage multiple tasks and priorities in daily and long-term assignments.

Self-motivated, well organize, and detail-oriented. 

American Heart Association BLS

Hello Humankindness

Located conveniently off the Loop 101 and Glendale Avenue in Glendale, Arizona, St. Joseph’s Westgate Medical Center, a campus of St. Joseph’s Hospital and Medical Center, is the centerpiece of Dignity Health’s West Valley expansion.  With a vision of “Partnering with patients, physicians, employees and communities to improve the health of all we serve”; St. Joseph’s Westgate Medical Center is collaborating with groups to build an organization that meets today’s changing healthcare needs.

As part of the new 35-acre medical campus, St. Joseph’s Westgate Medical Center features new approaches to healthcare via its onside collaboration with Dignity Health partners. The Westgate team has a solid patient/physician focused style to customer service; actively partnering with patients and physicians to plan for the continuum of care.  It is with Dignity Health’s humankindness movement that gives St. Joseph’s Westgate Medical Center the opportunity to open a hospital that is based upon partnerships with patients, physicians, employees, and the community.

With future plans to expand, St. Joseph’s Westgate Medical Center, a 60,000 square foot hospital, includes a 12-bed full-service emergency department, a 24-bed inpatient unit, 2 operating rooms, 2 procedural rooms, dedicated space for diagnostic services, an ambulance bay and helipad. The campus features some of the most innovative uses of materials to promote patient safety, patient satisfaction and medical efficiency.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.