Systems Manager - Clinical Admin Apps

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

This is a remote position.

The IT CAREPack Manager is accountable for our operational team objectives and takes appropriate action to ensure obligations are met. They are an advocate for change while addressing and motivating the team through organizational stress driven by ambiguity. They employ best practices and ensure the CAREPack team is aware of alternative approaches. 

The Manager is expected to work autonomously and have minimal interaction with their CAREPack Director with regards to day-to-day operational tasks. When collaborating, the expectation is an awareness of items that will have an unexpected outcome and provide recommendations to ensure there are minimal impacts to service delivery.  

Managers are assigned to complex initiatives of significant scope, organizational impact and budget. They are expected to contribute to the continuous improvement of the overall CAREPack team.

Bachelor’s degree preferred or equivalent work experience.

Experience with Pharmacy applications

5+ years’ experience in application support of Cerner, Epic inpatient and/or ambulatory applications and/or third party clinical or administrative applications. 

Experience in operational application support processes and procedures, working knowledge of ITIL and Six Sigma helpful.

Must have working knowledge of Google Workspace applications.  

Information Systems knowledge (software, hardware,  network) is helpful.

Systems thinking - understanding of the general architectural  system components, business processes and applications  to understand  the

impact of changes in software, hardware  or network as they relate to applications supported.  

Demonstrate the ability to manage applications issues that can tie to multiple teams as well as provide  support for corporate initiatives. 

Must be able to manage business and vendor relationships  and navigate the political landscape. 

Business function understanding of Finance and  Accounting principles in relation to budgeting, staffin and analyzing financial results.  

Negotiation skills 

Team Leadership  

Communication for results  

Strong problem-solving skills 

Experience in working with leaders across areas.

A compensation range of $107,000 - $139,000 is the reasonable estimate that CommonSpirit in good faith believes it might pay for this particular job based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law. 

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility and more! 

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