Systems Engineer
The posted compensation range of $37.05 - $53.72 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
- Remote position.
- Perform daily operational support activities across a large VMWare virtual infrastructure platform
- Perform daily operational support for our AWS / Azure cloud services.
- Participate in a weekly team meetings, and provide escalation to principal engineers
- Complete assignments as required by Operations Leadership
- Manage high-severity operational incidents
- Write and review technical documentation as needed
- Build/Modify VM resources according to requests/incidents.
- Provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
- Assesses and analyses release components. Provides input to scheduling. Carries out the builds and tests in coordination with testers and component specialists maintaining and administering the tools and methods – manual or automatic - and ensuring, where possible, information exchange with configuration management.
- Ensures release processes and procedures are maintained.
- Provides advice and guidance to support adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools.
- Reviews and improves usage and application of methods and tools.
- Based on your area, effort and activities are daily maintenance and support of existing environments, or project assignments that can be large in scope and typical medium complexity.
- Provide exceptional customer service to CommonSpirit end users, Business Stakeholders and other members of CommonSpirit ITD.
- Perform patching and/or code deployments across all environments.
- Participate in projects associated to the enhancement, upgrade/patching, or implementation of new or existing software solutions.
- Participates in support efforts with CommonSpirit Health support teams and take ownership of technical issues in System Engineering.
- Conduct performance tuning and troubleshooting.
- Initiate change management requests and adhere to the CommonSpirit Health IT CM process.
- Assist with strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development).
- Identify automation opportunities and implement scripted solutions.
- Identify technical innovation and process improvement opportunities.
- Utilize standard tools and methodology to develop system and support performance metrics.
- Demonstrate a basic knowledge & expertise with CommonSpirit business processes and routines.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed
within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities
required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications
- BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
- Minimum of 7 years of professional experience in an IT technical or infrastructure field is required
- General knowledge of Microsoft and UNIX operating systems required.
- Fundamental knowledge of networking and security technologies such as TCP/IP, DNS, firewalls, load balancing/proxies, authentication, single-sign on desired.
- Basic knowledge of storage networks and technologies desired.
- Basic knowledge of testing and quality assurance methodologies desired.
- Qualified candidates will have extensive experience with VMware technologies and solutions.
- 5+ years of operational experience maintaining large VSphere/ESXi environments
- 5+ years of operational experience maintaining and administering large Windows Server OS environments
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